Data Entry, Customer Service

Lelia D. Sumter

********@*******.***

(REMOTE WORK ONLY)

My Customer Service, Administrative Clerk and Data Entry experience has been servicing for over 20 years. I enjoy this position allowing communication skills and professional skills to be executed.

Experience

Dispatcher – 12/2021 to 07/2025 – Velocity a managed care solution, Holland Ohio

My responsibilities included – Customer service to various clients, technicians and inquiries regarding IT issues and concerns. Dispatch jobs to appropriate, qualified Technicians. Update Technician profiles, answer as needed, route jobs to appropriate personnel.

Data Entry Clerk – 10/2018 to 05/2019 – Big Staffing, Toledo Ohio

My responsibilities included – Input data into multiple portals. Depending on the information to be stored and used by various for assigning Technicians to jobs.

Office Clerk – 03/2018 to 09/2018 – Big Staffing, Toledo Ohio (Health Department)

My responsibilities included – Answer inquiry calls, direct to appropriate personnel. Sort and file existing patients and new patient's files. Enter new patient information for Data profile.

Skills

Typing 60+ wpm

Excel - proficient

Word - proficient

PowerPoint - literate

Data Entry - proficient

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