Customer-Focused Professional with 20+ Years Experience

Cathy Lorraine Christopher

Shelby, NC *****

**********@*****.***

+1-980-***-****

Work Experience

Self Employed Owner/Operator

Busy Cat-Shelby, NC

February 2022 to Present

Lawncare and lawn maintenance

Personal assistant

Minor plumbing repairs and installations

Minor electrical repairs and installations

Minor carpentry projects

Pet sitting

Small Junk Removal

Use of power tools and hand tools to complete projects Kennel Assistant

Piedmont Pups Groomer-Lawndale, NC

September 2023 to October 2024

Clean kennels

Clean the shop

Animal care

bathe dogs

Assist the groomer with clipping the dog's fur

Private Caregiver

Private Family-Boiling Springs, NC

November 2022 to September 2023

In-home caregiver for elderly female

Assist with meds and personal care

Take her to appointments

Deli Clerk

Ingles Markets-Shelby, NC

May 2021 to December 2022

I was a deli associate

Order filler

cashier

Cashier/Server

The Beehive Cafe-Shelby, NC

March 2021 to May 2021

Temporarily closed due to a change in ownership

I ran a cash register

I was a server

Amazon Fulfillment Associate

Amazon Warehouse-Salt Lake City, UT

August 2020 to November 2020

I worked in receiving department sorting and organizing pallets Order prep

One out shipping

Temporary Employee

Elwood Staffing-Layton, UT

September 2019 to November 2020

I had several assignments during this time, like the Nutraceutical Corporation liquid facility, the Lifetime plastics division, commercial food production for Smith's bakery division, the Smith's frozen dough division, the Smith's ice cream division, and the Smith's warehouse division During this assignment, I was an order picker, case packer, machine operator, quality control, commercial food production, warehouse order filler, inventory control, tool crib attendant Shift Lead

Subway-Layton, UT

February 2020 to July 2020

My store closed during covid

I was a shift lead

Prepare product for the day

Run all aspects of the store

Reconcile tills and prepare deposits

Clean and sanitize all equipment

Run the cash register

Make change for associates

Tool Crib Attendant

Lifetime Products, Inc.-Clearfield, UT

November 2019 to February 2020

Parts and tools inventory

Enter work orders into the system

Verify the necessary work and work completion

Forklift driver

Assign tasks to which maintenance person who needs to do certain jobs Data entry

Knowledge and use of fast crib

Overnight Maintenance

Walmart-Layton, UT

January 2019 to September 2019

I was self-checkout host

I did overnight maintenance

The duties I performed were night cleaning, floor waxing and stripping both manually and machine, and other assigned minor repairs

I operated a baler machine to process cardboard boxes and plastic waste Sales Associate (Seasonal)

Super Target Store-Layton, UT

November 2018 to January 2019

I was a hard lines associate and floor support

I assisted customers in finding items

Cashier/Stocker

Hill Airforce Base Express-Hill AFB, UT

August 2017 to October 2018

I was hired as a cashier and stocker

Other duties I performed were stocking hot bar and some days I was a shift cook preparing food meals per order. Then other days I was sanitation and janitorial. There were days that I did food prep for two of the food court restaurants

I did customer service in the fuel department

I performed duties assigned to me by the management since this location was class six store it was the on base liquor store

Sales Associate

Walmart-Layton, UT

June 2015 to August 2017

Cashier

I was a deli associate

I monitored self check out and assisted customers if they had questions I was a lawn and garden associate

I watered the plants in the greenhouse

I was a photo associate

I printed photo orders, assembled special request items like canvas prints, photo cubes I ran all the photo machines, changing the necessary materials when needed, such as different kinds of paper, like matte, glossy, or paper for posters

CSS (Customer Service Specialist)

Big Lots-Layton, UT

June 2013 to June 2015

I assisted the manager in all front-end duties

I made change for all the cashiers

I assisted reconciling tills at the close of the shift I assisted customers with refunds and returns

Processor

Krispy Kreme-Layton, UT

September 2012 to July 2013

Doughnut Processor

Order Filler

Cashier/Customer Service

Dollar Tree-Syracuse, UT

April 2011 to November 2012

I was an assistant manager

I ran a cash register

I stocked shelves

Call Center Agent

Opinionology-Clearfield, UT

November 2011 to April 2012

I was a call center agent for outbound calling

Departments I worked in was customer satisfaction surveys and political surveys Temporary Employee

SOS Staffing Solutions-Ogden, UT

February 2010 to May 2011

I was assigned to Mountain States Schoolbook

Duties I performed are product assembly, order puller, and order picker Seasonal Sales Associate

Dollar Tree-Layton, UT

November 2010 to December 2010

I ran a cash register

Cashier/Sales Associate

Kmart-Woods Cross, UT

April 2009 to February 2010

I ran a cash register

I did floor support, assisting customers in finding things I stocked shelves

I assisted in unloading the freight from the truck Cashier/Sales Associate

Sam's Club-Layton, UT

November 2007 to November 2008

I operated a tire machine

I assisted with customer check in the tire center

I pulled vehicles in and out of the service bays

I ran a cash register

Opening Cashier

Winegars-Bountiful, UT

April 2006 to December 2006

I helped to prepare the store for the day by laying down the rugs, ensuring that the signage was correct for any specials

Assist the opening manager with counting tills and putting tills into the registers I made sure that all supplies were stocked at the registers, such as bags, cleaning products, paper towels, and trash bags

I ran a cash register

Cashier

Kmart-Woods Cross, UT

July 2005 to January 2006

I ran a cash register

Dry Cleaner

Folk's Cleaners-Shelby, NC

March 2003 to June 2005

I was originally hired for customer service

During my employment I also filled the roles for cashier, delivery driver, machine operator, and order picker

I also worked at multiple locations

Full Time Missionary (Volunteer)

The Church of Jesus Christ of Latter-day Saints-Riverside, CA May 2002 to March 2003

Teach people about the church

Assist people in the family history center using computers and help them look up information for family history

Lawn Care Specialist

Self Employed Contractual-Shelby, NC

April 1996 to October 2000

I was a small business owner

Services I provided are lawn maintenance, installed and maintained flower beds, tree maintenance, installed and refreshed mulch beds, debris and trash removal Temporary Assignment

Manpower-Shelby, NC

May 2000 to July 2000

I was assigned to Hess America and Specialty Lighting I assembled work lights, fluorescent lights, and stadium lights Other areas I was assigned to are wiring, ballasts, painting, quality control, and packaging Packing Machine Operator

Polygram Records-Grover, NC

January 1998 to May 2000

I operated Shanklin, Scandia, and Tandem machines

I operated motorized and nonmotorized pallet jacks and big John's to move pallets and materials I loaded materials into a stacker machine

I assisted with quality control

I prepared machines by loading correct labels and stickers per specification for the individual orders Overnight Caregiver

Private party/home owner.-Lattimore, NC

October 1998 to January 1999

I stayed with an elderly female overnight to be there if she needed any kind of assistance I assisted her with bathing and personal care

I gave her medicine following a set schedule

I prepared meals and snacks

Education

Early Childhood Education (Associate's degree)

Ashworth College-Remote

August 2007 to June 2009

High school diploma

Crest High School-Shelby, NC

August 1995 to May 1999

Skills

• Customer service (10+ years)

• Manual handling

• Kennel experience (1 year)

• Commitment to safety (10+ years)

• Dog handling (2 years)

• Meal preparation (5 years)

• Resource distribution (7 years)

• Food service (10+ years)

• Photocopying (10+ years)

• Stocking (5 years)

• Word processing

• Materials handling

• Caregiving (5 years)

• Forklift (1 year)

• Meditech (2 years)

• Cash register (10+ years)

• Quality control (10+ years)

• Sanitation (10+ years)

• Dry cleaning (2 years)

• Inventory control (10+ years)

• Machine operation (10+ years)

• Logistics

• First aid

• Retail sales (10+ years)

• Food processing (10+ years)

• Productivity software

• Pallet jack (10+ years)

• Maintenance (5 years)

• Packaging (5 years)

• Pet grooming (1 year)

• Call center experience (2 years)

• Janitorial experience (10+ years)

• Electric pallet jack (10+ years)

• Cleaning

• Outbound calling (1 year)

• Food handling (10+ years)

• CPR

• Microsoft Outlook (10+ years)

• Computer skills

• Chainsaw

• Car wash

• Customer support (10+ years)

• Shift management (10+ years)

• Delivery driver experience (7 years)

• Food production (5 years)

• Groundskeeping

• Microsoft Office (10+ years)

• Microsoft PowerPoint

• Outdoor work

• Order picking

• Lawn care (10+ years)

• Camp

• Personal care home (2 years)

• Computer literacy

• Daycare

• Custodial experience

• Teaching experience with young children

• Childcare

• Landscaping (5 years)

• Microsoft Word (10+ years)

• Horticulture

• Manufacturing (10+ years)

• Cash handling (10+ years)

• Cash reconciliation (10+ years)

• Cash management (10+ years)

• Bathing assistance (4 years)

• Management (10+ years)

• Hand tools (10+ years)

• POS systems

• Power tools (10+ years)

• Order fulfillment (5 years)

• Shipping & receiving (3 years)

• Food safety (10+ years)

• Order picker (10+ years)

• Driving (10+ years)

Languages

• English

Certifications and Licenses

Driver's License

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