ASHLEY SPENCER
*** ******** *** ***** ******, PA 15012 H: 412-***-**** ****************@*****.***
CAREER OVERVIEW
Previous Certified Ambulance Coder, experience with Rotor and Fixed air transports, ALS, BLS, SCT & Wheelchair. Extensive customer service background with additional data entry, insurance verification, experience in ICD 9 & 10, HCPC & CPT.
CORE STRENGTHS
Microsoft Office proficiency & Computer
Savvy
Crystal Reports with Spreadsheet
management
Work From Home Experience, 5 years Multi-line Phone Proficiency Claims Status, Claim Appeals, Prior
Authorizations & Claims Denials procedures
Team Player Active listening skills, Effective
Time Management & Self-directed
Online insurance Verfication & Claim Status
checks
HIPAA Compliance
Invoice processing / Electronic Claims
Submission
Filing and Data Archiving
Medicare & Medicaid Experience along with
Commercial Payors
Problem Solver
Customer Service Expert Auditing Experience
ACCOMPLISHMENTS
Hired straight from internship program
Maintained compliance with regulatory standards
Assisted in implementation of new tracking system that resulted in improved work productivity
Moved up within the company from insurance verification to getting my F10 status and becoming an assistant manager to manager of a 15 person team
WORK EXPERIENCE & EDUCATION
02/2011 to 10/2022 Account Manager
Quick Med Claims - Pittsburgh, PA
2011 Trade School Certificate: Medical Coding and Billing Everest Institute - Pittsburgh, PA
4.0 GPA
2008 High School Diploma - City Charter High School - Pittsburgh, PA 3.6 GPA
References Available Upon Requests