Account Services, Filing, Typing 38wpm

Chantel Innis-Davis

********@*****.*** 757-***-**** Virginia Beach, VA

SUMMARY

Seeking CDL Driver role with 18 years of diverse experience in customer service, transportation and logistics. Proven expertise in commercial driving and delivery operations, with a strong background in route planning and customer service. Skilled in inventory management, forklift operation, and maintaining efficient warehouse environments, ensuring timely and accurate distribution of goods. WORK EXPERIENCE

HRCP Norfolk, VA

Dump Truck Driver Apr 2025 - Present

• Operate vehicles safely onto designated sites for loading and transport loaded vehicles on highways and roads.

• Conduct pre-trip and post-trip vehicle inspections to ensure operational safety and compliance.

• Maintain accurate logs of deliveries and complete necessary paperwork to ensure proper documentation.

• Keep vehicles clean and well-maintained to uphold operational standards.

• Monitor various gauges during vehicle operation to ensure optimal performance and safety. Hampton Roads Transit Norfolk, Va

City Bus Operator Mar 2023 - Present

• Provide safe and courteous transportation for passengers, ensuring adherence to traffic regulations and facilitating fare transactions while assisting with inquiries and coordinating with team members for efficient route management.

Kroger Grocery Store Virginia Beach, VA

Kroger Frozen Lead Oct 2022 - Oct 2023

• Managed inventory and maintained optimal stock levels of frozen products, ensuring accurate merchandise counts and efficient utilization of freezer space.

• Coordinated the weekly rotation of promotional items in the sales door to enhance product visibility and stimulate sales.

• Delivered comprehensive training to new employees, fostering an understanding of job responsibilities and promoting operational excellence.

United States Post Office Virginia Beach, VA

USPS Mail Carrier Oct 2011 - Oct 2022

• Efficiently organized and distributed various types of mail, including letter mail, packages, and priority documents, ensuring timely delivery.

• Cultivated and sustained positive interactions with customers and colleagues, upholding a professional demeanor.

• Assisted in the loading and unloading of postal deliveries and supported team members in completing their routes promptly.

Pep Boys Norfolk, VA

Commercial Driver Oct 2010 - Oct 2011

• Coordinated the preparation and delivery of automotive parts to client locations, ensuring timely and accurate distribution.

• Managed customer service operations, including fielding telephone inquiries and maintaining detailed records of delivery logistics.

Wal-Mart West Des Moines, IA

Cashier Oct 2008 - Mar 2010

• Accurately processed transactions using multiple payment methods, ensuring a seamless checkout experience.

• Maintained store presentation by routinely stocking merchandise and providing a welcoming environment for patrons.

USPS Des Moines, IA

Clerk Apr 2006 - Nov 2008

• Efficiently categorized and organized mail into Standard and Priority, ensuring accurate distribution to appropriate departments.

• Executed precise scanning of mail bundles, verifying and applying correct area codes for streamlined processing. EDUCATION

ITT

Associates in Computer Networking Systems

Norfolk, VA

2010

CERTIFICATIONS

Driver's License

SKILLS

Quality Control • Networking • Computers • Driving • Commercial Driving • Commercial Vehicle Experience • English • Delivery Driver Experience • Attention to Detail • Communication • Route Planning • Customer Service

• Forklift Operation • Skills: Time Management

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