Strategic Operations Leader & Revenue Driver

Kimberly Wilson

Strategic Operations • Business Execution • Client & Revenue Growth

Bergen County, NJ

**************@*************.*** • 201-***-****

LinkedIn • Muckrack • Editorial Portfolio

CAREER SUMMARY

Operations and strategy leader with 25+ years of experience driving execution across content, marketing, and business operations. Proven ability to translate leadership vision into structured, scalable processes that improve performance, strengthen client relationships, and drive revenue growth. Trusted partner to executives, managing high-priority initiatives, aligning cross-functional teams, and delivering measurable business outcomes in fast-paced environments. CORE STRENGTHS

● Strategic Operations & Execution

● Cross-Functional Leadership

● Client Experience & Retention

● Revenue Growth & Performance

● Process Optimization & Scalability

● Executive Communication & Support

● Project & Campaign Management

● Marketing & Content Integration

PROFESSIONAL EXPERIENCE

DG Creative Group Owner

Brand Consultant / Marketing & Content Strategist May 2020 – Present

● Partnered with Nordstrom Beauty (Paramus, NJ) during COVID-19 to redefine the in-store and virtual shopping experience for luxury brands including NARS and Gucci, supporting customer engagement and sales during a critical retail disruption

● Led execution and supported strategy for surrounding Nordstrom Anniversary Sale, aligning marketing and customer experience to drive high-impact seasonal revenue

● Advise founders and businesses on operational strategy, brand positioning, and revenue-driving initiatives

● Lead end-to-end execution of campaigns and business initiatives, aligning marketing, sales, and client experience

● Build and optimize workflows to improve efficiency, scalability, and consistency across operations

● Partner directly with clients to strengthen positioning, engagement, and long-term growth Operations Manager (Contract, Remote) Aug 2025 – February 2026

● Led operations across a portfolio of 100+ clients, maintaining a 100% retention rate through proactive relationship management and service delivery

● Drove $1M+ in revenue within the first year by strengthening client retention and supporting growth initiatives

● Translated leadership strategy into execution, aligning cross-functional teams to improve accountability and performance

● Identified operational gaps and implemented process improvements to increase efficiency and scalability Strategic Assistant (Contract, Remote) Jan 2023 – Aug 2025

● Partnered directly with Founder and C-suite to execute high-priority initiatives and business-critical operations

● Led onboarding and integration for new clients, contributing to high early-stage engagement and long-term retention

● Managed cross-functional projects across operations, marketing, and client services supporting a 100+ client base

● Directed marketing and content initiatives aligned with revenue growth and brand positioning

● Served as key liaison between leadership, internal teams, and external partners, streamlining communication and execution

Gannett USA TODAY NETWORK – Woodland Park, NJ

NorthJersey.com / The Record

Content Manager & Lifestyle Editor Jan 2016 – May 2020

● Led daily digital content strategy and execution for lifestyle features on The Record, ensuring consistent, high-quality output across platforms

● Directed editorial strategy and execution across daily digital features and monthly luxury magazine content spanning style, beauty, home, food, travel, and retail verticals

● Managed editorial calendars and contributors to deliver timely, on-brand content aligned with audience and revenue goals

● Collaborated with advertisers and retail partners to integrate content with marketing initiatives and drive engagement

Production & Division Operations Manager March 2008 – Jan 2018

● Led a team of 20+ staff, overseeing end-to-end production of 100+ magazines annually

● Managed print schedules, vendor coordination, and production timelines to ensure on-time delivery across all publications

● Proactively identified and resolved production issues, minimizing delays and preventing loss of advertising revenue

● Coordinated across editorial, design, and advertising teams to maintain workflow efficiency and output quality

● Optimized production processes to improve turnaround time and operational consistency Magazine Layout Designer & Advertising Designer Jul 1998 – March 2008

● Designed full magazine layouts and advertising placements supporting revenue-generating initiatives

● Partnered with sales teams and clients to execute print campaigns aligned with business objectives EDUCATION

Berkeley College of Business, Waldwick, NJ

Certificate in Business Management (Concentration: Operations & Administration)

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