Results-Driven Postal Operations Specialist

Rhonda Crawford

Flowery Branch, GA 678-***-**** ************@*****.***

Professional Summary

Dedicated professional with 25+ years of experience in postal operations, logistics, and customer service. Proven ability to manage high-volume workflows, maintain accuracy in financial transactions, and support efficient distribution operations.

Professional Experience

Window/Distribution Clerk United States Postal Service July 1997 – April 2025

• Provided retail window service and customer support

• Processed cash, credit, and money order transactions accurately

• Sorted and distributed mail using scanners and automated systems

• Loaded and unloaded trucks and mail containers

Receiving Associate / Department Manager Walmart January 1990 – July 1997

• Unloaded 3–4 trucks per shift

• Operated manual and electric pallet jacks

• Used handheld scanners for inventory tracking

• Supervised staff and managed inventory operations Core Skills

Customer Service • Cash Handling • Mail Distribution • Inventory Control • Pallet Jack Operation • Handheld Scanners • Team Leadership • Attention to Detail Education

High School Diploma – Winder-Barrow High School (1989) Cover Letter

Dear Hiring Manager,

I am writing to apply for a Clerk or Customer Service position. With over 25 years of experience in postal operations, I offer a strong background in customer service, logistics, and high-volume processing.

My experience includes financial transactions, mail distribution, inventory handling, and equipment operation. I am recognized for reliability, accuracy, and a strong work ethic. I welcome the opportunity to contribute to your organization and would appreciate your consideration. Sincerely,

Rhonda Crawford

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