Mar **** Current
Monticello, NY
Monticello, NY
Oct 2017 Jan 2018
South Fallsburg, NY
Amanda Carter
Professional Summary
Organized Clerk bringing top abilities in file management, data entry and word processing. Handles high workloads with strong attention to detail and dedication to preventing data errors. Methodical about integrating new information and checking files.
Skilled team player with strong background in high pressure environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Reliable worker, and responsible. Able to work as a team as well as independently. Over 6 years of customer service experience.
Skills
Database entry Scanning and copying
Recordkeeping and file management Serve customer needs Update records Organization
Customer service excellence Cash handling
Cash register operation Bag merchandise
Analytical thinking Teamwork
[Equipment] operation Motivation
Multitasking Planning
Experience
Clerk
Sullivan County Veterans Service Agency
Received, screened and directed incoming telephone calls. Retrieved, prepared and scanned hard copy reports to create electronic records. Responded to requests quickly to support completion of time-critical tasks. Sorted high volume of documents to strengthen file management. Fielded and responded to faxes and emails while upholding confidentiality standards. Sorted and stored documents alphabetically, numerically, or chronologically. Greeted incoming visitors, verified identification and provided visitor passes. Answered calls on multi-line telephone system to direct callers, provide information and make appointments. Assisted guests with facility information and access to meeting areas. Defused conflict with critical thinking, emotional intelligence and tactful communication. Kept office documents well-organized and quickly retrieved files for team members. Created professional letters, spreadsheets and emails to support day-to-day business needs. Cashier
Shoprite
Maintained high customer satisfaction levels by going extra mile to personalize service. Processed cash register transactions on POS, inputed product costs and gave back correct change. Accepted checks, debit and credit cards, and gift certificates in line with company policy. Maintained clear checkout area for tidy presentation. Special Needs Bus Monitor
Rolling V
Monitored entrance and exit procedures for buses and other transportation vehicles. Operated wheelchair lifts and other assistance equipment to aid disabled students during transport. Observed students to verify proper fastening of safety restraints or wheelchair tie-down straps. Kept work area organized and clutter-free.
Po Box 127, S. Fallsburg, NY 12779
*.*********@*****.***
Verified correct pick-up and drop-off locations for transported students and individuals. Followed established guidelines and procedures for maximum regulatory compliance.