Professional driver and customer service skills

References Available Upon Request

Lamanda L. Mecham

**** ***** **** ***. #*** Mesa, AZ 85203 ***********@*****.*** 385-***-**** Skills

Great team leader with excellent customer service skills, time management skills, the ability to multi- task and prioritize work, attention to detail, problem solving skills, strong organizational and planning skills in a fast-paced environment, works well with others, self-driven, experience as a front office manager, experience as administrative assistant, experience as a retail manager. Experience

November 2017 – Present

Lyft – driver

Uber – driver

Door Dash/Grubhub – driver

October 2018 – November 2019

Epiq Global – Sandy Springs, Georgia – paralegal assistant

Review secure documents and redact private

March 2017 – October 2017

Holiday Oil – Midvale, Utah – assistant manager

Face to face customer service, money handling, paperwork, and daily bank deposits

Train new staff members, promote and demonstrate good work ethic

Receive, inspect, and check the accuracy of deliveries

Order, stock, and fill product

February 2004 – February 2017

Fresh Market – Murray, Utah – service supervisor

Safe balancing, money management, cashed customer checks, processed refunds, sent/received MoneyGram transactions

Solved customer complaints, ensured customer satisfaction, offered advice to customers

Trained new staff members, assigned tasks, managed employee scheduling conflicts

Ensured promotions were accurate and in compliance with company standards

Replaced and acted as manager in their absence, ordered and stocked product

Maintained and balanced cash drawers, kept the front end of the sales floor presentable. July 2001 – December 2002

Professional Marketing Services – Tempe, Arizona – office manager

Scheduled meetings and appointments within the office, organized the office layout, ordered stationery and supplies, addressed all employee inquiries regarding the office management

Managed and was main point of contact for 12 phone lines, data entry, performed and managed the filing system, oversaw the fax machine and printers

Provided general support to visitors, making visitors feel welcome. Education

Utah College of Massage Therapy – 4/1998-10/2000, Salt Lake City, Utah – massage degree

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