Dynamic Delivery & Hospitality Professional
Resume:
KELSEY SHARP
Sacramento, CA *****
*********@*****.***
PROFESSIONAL SUMMARY
Dynamic and dependable professional with extensive experience in delivery driving, hospitality, and customer service. Skilled in navigating complex routes and utilizing technology for efficient operations. Known for strong reliability and punctuality. Recognized for effective communication and conflict resolution, ensuring positive experiences for customers, guests, and team members alike.
KEY SKILLS
Package delivery and navigation
Amazon systems expertise
Customer service excellence
Conflict resolution skills
Effective & respectful communication
Dependability and punctuality
Self-motivation
Tech proficiency in Mac/PC
Database management
Positive & considerate team member
PROFESSIONAL EXPERIENCE
WEB TO DOOR & ELOKA LOGISTICS LLC
San Jose, California
Delivery Associate 11/2022 to Current
Completed timely, careful delivery of high package volumes while following safety procedures and traffic laws.
Operated step vans and cargo vans with consistent safety and accuracy.
Navigated residential, country and/or mountain areas, apartment complexes, and business routes efficiently.
Followed Amazon Flex app workflows, delivery protocols, and station procedures.
Maintained a positive, professional attitude with customers and team members. HI USA - PIGEON POINT LIGHTHOUSE
Pescadero, California
Hostel Assistant 08/2017 to Current
Provide customer service to international travelers, ensuring a welcoming and informative experience.
Manage check-ins, reservations, transactions, and troubleshooting using a property management system.
Assist with guest inquiries, resolve concerns, and use conscious communication to enhance visitor experiences.
Serve as an ambassador for Hostelling International's mission and values: cultural understanding, community, respect and integrity, and belonging.
CALIFORNIA COASTAL COMMISSION
Santa Cruz, California
Management Services Technician 05/2020 to 02/2022
Processed permit applications and created detailed electronic records for coastal development proposals.
Prepared and organized complex reports and documents supporting the Commission and legislative decisions.
Organized and maintained a large database of staff reports and permit records using online and archival management systems.
UC DAVIS MEDICAL CENTER
Sacramento, California
Dietetic Assistant 08/2019 to 01/2020
Prepared and modified patient menus based on therapeutic and clinical nutrition needs.
Supported clinical dietitians by communicating with patients and addressing service requests.
Ensured accuracy, safety, and compliance of meal deliveries. EDUCATION
BS: ECOLOGY & EVOLUTION 06/2017
University of California, Santa Cruz, Santa Cruz
AHC CERTIFICATE: AYURVEDIC MEDICINE 01/2021
California College of Ayurveda, Nevada City, CA #HRJ#ee0fb466-27aa-4f21-b 1d2-2859 b82a9887#
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