Robot Operator / Data Collection

Zehao Zhen

415-***-**** ********@*****.*** https://www.linkedin.com/in/haoxzhen/

EDUCATION

COOP Careers, San Francisco, CA Aug 2023 – Dec 2023 Digital Marketing Apprenticeship

California State University-East Bay, Hayward, CA May 2023 B.S - Business Administration, Marketing

PROJECTS

Meta VR Project Jun 2024 - April 2025

● Executed high-precision motion captures such as (facial expressions, voice, eye tracking) using VR technology in an enhanced lab environment

● Performed troubleshooting through various test trials on VR device issues, demonstrating oriented procedures, and providing detailed reports to support engineering team on lab results WORK EXPERIENCES

Tesla Robotics - Optimus Palo Alto, CA

Data Operator II January 2026 – Present

● Promoted within one performance review cycle for ranking within top 5 in performance metrics and achieving 97% in successful data audit rate across complex humanoid datasets

● Led small groups in large-scale mapping collection projects, outlining guidance for equipment setup and identifying operational bottlenecks to reduce 1+hour of daily collection downtime

● Worked cross-functionally with project coordinators and robotics engineers to provide actionable insights on bot evaluation performance and loco-manipulation efficiency

● Conducted complex pathway navigation and mapping collection to improve bot visualization and spatial awareness in dynamic household and industrial settings Data Collection Operator May 2025 - Jan 2026

● Execute high-precision teleoperation using motion capture equipment to guide humanoid robots through complex tasks, including object placements, rotation, and various hand grasping forms.

● Perform daily bring-up and shutdown procedures, ensuring all robotic systems and teleoperation gear are calibrated and maintained in safe working condition.

● Conduct equipment troubleshooting and minor software debugging to resolve equipment issues during collection trials, preventing data loss and project delays. Amazon Locker Hub, San Francisco, CA Dec 2022 – Oct 2023 Site Lead

● Refined the site's NPS from an initial score of 40 to 80+ by implementing critical approaches to customer satisfaction, loyalty, awareness, and service improvement.

● Achieved 30 consecutive weeks of 0% customer complaints (PCS), leading the site to a top-performing national rank through various KPI measurables.

● Generated weekly increase of 18% of in-store volume by executing effective team strategies and cross-functional communication, elevating business performance on a balance level. SKILLS AND CERTIFICATIONS

● Certifications: Bot Evaluation, LocoManipulation, Mapping Collection, Teleoperation

● Skills: Technical Troubleshooting (Hardware/Software Debugging), Jira ticketing/reporting, Bot bring-up/shutdown, Hardware calibration, Data tagging

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