Flexible Remote Administrative & Customer Service Pro

Rebecca Blaha

Pittsburgh, PA

******@*****.***

PROFESSIONAL SUMMARY

Reliable and self-motivated professional with 10+ years of experience managing an independent residential cleaning business. Proven ability to manage schedules, communicate with clients, solve problems, and maintain high customer satisfaction. Seeking a remote position in customer service, virtual assistance, or administrative support with flexible hours. CORE SKILLS

Customer Service & Client Relations, Scheduling & Time Management, Problem Solving, Communication (Phone, Text, Email), Organization & Multitasking, Attention to Detail, Self-Motivated / Remote Work Ready

PROFESSIONAL EXPERIENCE

Independent Cleaning Business Owner

Self-Employed 2014 – Present

Managed daily scheduling of multiple clients and appointments. Communicated with clients via phone, text, and email. Built long-term relationships with repeat customers. Handled payments and record keeping. Resolved client concerns and ensured satisfaction. EDUCATION

High School Diploma