Licensed AllLines Insurance Adjuster 4+ Years, Remote Ready

Dominic Countee

Houston – Austin, Texas 281-***-**** **********@******.***

Professional Summary

Highly skilled and licensed Texas AllLines Insurance Adjuster with over 4 years of experience handling Auto, Property, and Liability claims for major carriers including State Farm, Liberty Mutual, and Progressive. Proven ability to manage highvolume claims remotely, assess coverage accurately, negotiate settlements, and deliver exceptional customer service. Fully equipped and ready for remote work environments.

Core Competencies

Claims Investigation & Evaluation, Liability Determination, Property & Auto Claims, Coverage Analysis, Negotiation & Settlement, Xactimate / CCC One / Symbility, Customer Relations, Remote Claims Management, Documentation & Reporting

Professional Experience

Independent Claims Adjuster State Farm – Austin, TX Jan 2022 – May 2025

Independent Auto Claims Adjuster Liberty Mutual – Houston, TX Feb 2021 – Dec 2021

Independent Auto Claims Adjuster Progressive – Houston, TX Dec 2019 – Dec 2020

OSHA Safety Technician Independent Ubet-safety Houston TX May 2025-Present

• Reviewed insurance policies, police reports, and damage assessments to determine coverage and liability.

• Evaluated claims and negotiated fair settlements for property and auto losses.

• Prepared detailed summaries of damages, payments, and coverage findings.

• Delivered responsive and accurate communication with policyholders and internal teams.

• Managed endtoend auto claim process including investigation, valuation, and settlement negotiation.

• Inspected vehicle damage via photos and reports, issuing fair payouts to claimants.

• Coordinated with repair facilities and ensured timely customer service.

• Produced concise reports and maintained compliance with company policies.

• Conducted thorough investigation of auto accidents and policy coverage.

• Negotiated settlements and issued payments for total loss and repairable vehicles.

• Maintained accurate claim documentation and ensured adherence to company standards.

• Collaborated with internal teams to enhance claims efficiency and accuracy.

Facility Inspections, Fire Safety Inspection (Portable Operable Fire Extinguisher), Safety Meetings, PPE (Safety Toe Boots, High Viz Vest, Safety Glasses, N95 Dust Mask, Harness Inspection)

Certifications

Texas Department of Insurance – Resident AllLines Adjuster License

State Farm Certifications: Wind & Hail, Fire/Property IDL, Basic Estimatics, Auto Test, Auto IDL • USAA IA Certification

OHSA 30HR General Industry (PPE, Fall Protection, Facility Inspection)

Education

Concordia University, Austin, TX — Kinesiology Major (2014 – 2016) bachelor’s degree December 2026

Sul Ross University, Alpine, TX — ABST Major (2010 – 2014)

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