Dynamic Customer Service Professional - Immediate Start Available

Location:

Posted:

April 26, 2026

Tasneem Ahmed Mahmoud Ibrahim

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time standards, and maintaining company policies. Seeking to leverage strong communication, adaptability, and

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WORK EXPERIENCE

Customer Service Representative

Hoor store

Saudi Arabia, Almadinah 12/2025 — 02/2026

Addressed customer inquiries through chat and messaging platforms with professionalism.

Resolved customer complaints by demonstrating patience, empathy, and effective problem-solving.

Cultivated high customer satisfaction by maintaining clear and respectful communication.

Efficiently managed concurrent conversations, adhering to established response-time standards.

Ensured adherence to company policies and service quality guidelines in all interactions.

EDUCATION

Business Management

Ahfad University For Women

Sudan, Omdurman 05/2022 — Present

SKILLS

Social media awareness and basic content handling [J Excellent customer communication skills

Strong patience and emotional intelligence J Fast learner with high adaptability

BR eee era) Problem-solving and decision-making skills

Ability to work under pressure [J Strong commitment and professional work ethic

Remote work discipline and reliability [J Attention to Detail J Customer Support [J Active Listening

Live Chat Support

LANGUAGES