Aspiring AI Developer and Computer Technician

Auna-Marie Williams

Durham, NC 919-***-**** ****.**********@*****.***

SUMMARY OF RELEVANT SKILLS

Skills:

-Technician skills

-Excellent communication skills

-Strong collaboration talent

- Developed emotional intelligence

- Effective listening skills

- Demonstrated leadership abilities

- Proficient in problem-solving

- Advanced technical skills

- Strong time management capabilities

- Skilled in troubleshooting

- Critical thinking prowess

-Python

-Java

-Prompt engineering

-Ai developer

-C++

-Linux

EDUCATION

University of North Carolina Charlotte Charlotte

Bachelor of Science in Computer science Dec 2027

● Concentration in cybersecurity

● Campus Activities/Involvement: Laurel Hall RLC President, Five star cheerleader, Student Government association, Freshman Class president at UNCC, Stars Computing Scholar, National Society of Black Engineers WORK EXPERIENCE

Triangle Ecycling Durham, NC

Computer Technician August 2023- January 2024

● As an intern at Triangle Ecycling, I needed a combination of technical and soft skills to succeed in my role. Technical skills included proficiency in computer hardware and software, specifically in refurbishing computers and installing operating systems and drivers. Strong teamwork and collaboration skills were essential, as I worked closely with fellow interns and staff on various projects. Additionally, my communication abilities and adaptability helped me interact effectively with community partners and contribute to outreach efforts. A commitment to community service and sustainability was vital, along with a strong willingness to learn and grow throughout the internship experience.

● As a Computer Technician at Triangle Ecycling, I engaged in various activities primarily centered around computer technology and community service, enhancing my skills and contributing to the organization's mission of education and sustainability. We refurbished computers, installed Windows and drivers, and sold them back to the community. Occasionally, we also donated computers to schools in need.

IBM Durham NC

P-Tech Intern June 2024- Present

● As an IBM intern, I was placed in a group as a team leader. Our assignment was to create different workflows using AI to help a finance company develop various investment advice plans for its customers. In my role as a Technical Subject Matter Expert (Tech SME), I led my team, and together we successfully delivered our project.

● As an IBM P-TECH intern in the capacity of a Tech SME, possessing a mix of technical expertise, strong communication skills, teamwork abilities, problem-solving capabilities, and critical thinking significantly contributes to a successful internship experience.

● Watsonx Assistant Developer, IBM

Developed and deployed AI powered chatbot solutions using Watsonx Assistant to support client use cases and improve user experience

Designed conversational flows, intents, and entities to create accurate and efficient interactions Integrated chatbot solutions with backend systems and APIs to enable real time responses and automation Tested, debugged, and refined chatbot performance to improve accuracy and user satisfaction Collaborated with cross functional teams to translate business needs into functional AI solutions

● Watson Orchestrate AI Agents, IBM

Built and configured AI agents using Watson Orchestrate to automate business workflows and improve operational efficiency Designed end to end workflows that connect multiple tools and services through AI driven automation Worked with stakeholders to identify automation opportunities and implement scalable solutions Monitored and optimized agent performance to ensure reliability and effectiveness Gained hands on experience with AI integration, workflow automation, and enterprise level tools LEADERSHIP EXPERIENCE/Accomplishments

● Freshman Class President at

UNCC

● Captain of the 2023-2024 Hillside

Dance Company

Auna-Marie Williams

Durham, NC 919-***-**** ****.**********@*****.***

● Laurel Hall RLC President

2024-2025

● - Received a Nail License at the

age of 13

● - Obtained a Natural Hair License

at age 15

● - Served as Sophomore and Junior

Class President at Durham School

of Technology

● - Consistently made the Honor

Roll

● - Worked at Bojangles for 2 years

(August 2022 - June 2024)

● - Captain of the 2023-2024

Hillside Dance Company

● - Received the NC Scholastic

2023 Best Student Choreographer

award

● - Volunteer Front Desk

Receptionist at A.R.T.C Beaute &

Aesthetics College since 2020

● - Volunteered at Durham Rescue

Mission and for Adopt a Child

● - President of Future Business

Leaders of America

● - Received Gold Certificate for

ACT WorkKeys

● - Interned at North Carolina State

University Computer Science

program

● - First Place State Winner in Help

Desk IT for FBLA 2024

● - IBM Employee/Intern (June

2024 - Present)

● - 2024 FBLA First Place National

Winner in Help Desk

● - Accepted into C.C.I program at

UNC Charlotte

● - Laurel Hall RLC President for

2024-2025

● - 2024 recipient of the Durham

School of Technology Teacher’s

Award

● - UNCC Freshman class president

● - Member of Chi Lambda Tau

National residence Hall Honorary

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