ED Discharge Coordination & Administrative Support Specialist
Resume:
*******@*******.***
DECHAISON WHITE P O BOX 823 CROSBY, TX 77532
ACCOMPLISHMENTS Recognized for creating an excel spreadsheet for the providers to implement during discharge planning. I received several rewards for excellent patient care within the NICU department, exceptional DCM reviews, outstanding reviews, and frequently mentioned in the weekly nurses’ huddles. SKILLS & ABILITIES • Administrative support
• Attention to detail
• Critical thinking
• Interpersonal
• Leadership
• Multitasking
• Oral and written communication skills
• Organization
• Problem resolutions
• Strong work ethic
• Time management
PROFESSIONAL
EXPERIENCE
ED DISCHARGE CARE COORDINATOR
HCA/PARALLON MEDICAL CITY - LAS COLINAS – IRVING, TX May 2024 – Present
Facilitates ED discharge referral appointment scheduling by collaboration, with all members of the interdisciplinary team including ED physicians, ED staff, physician office staff, hospital team members and CRM/Contact Center, document referrals and subsequent patient iteration/referral outcomes for compliance, tracking and reporting responds efficiently to multiple requests/functions simultaneously.
UNIT SECRETARY
HCA HOUSTON – WEBSTER, TX
May 2022 – May 2024
Assist with administrative tasks, customer service, patient relations, greet visitors, handle incoming calls, create charts, transfer and discharge patients from system and hospital, make request for patients, update demographics for physicians and nurses, update visitors’ binder daily, filing, drop specimens off at lab, pick up blood plasma, submit referrals to specialist, schedule appointments, maintain office equipment and order supplies. Page 2 Dechaison White P O Box 823 Crosby, TX 77532 SALES CONSULTANT
DIXON JEWELERS - HUMBLE, TX
June 2021 – November 2021
Develop authentic relationships, assess customer’s needs, make product recommendations, promote sales, marketing, customer service, product knowledge, educate customers on the different types of stones, cuts, sizes, specific qualities, schedule meetings, answer phone, assist customers with custom pieces, attention to detail, open store and setup jewelry displays, place merchandise in safe at the opening and closing of each shift, balance cash drawer daily.
OFFICE MANAGER
BENCHMARK FAMILY SERVICES – LEAGUE CITY, TX
October 2020 – March 2021
Meet and greet visitors, answer phone, filing, schedule sessions for parents to meet with advisors, schedule CPR classes, process invoices, manage office budget, order office supplies, inventory control, maintain department calendars, organize team meetings, marketing, special events and fund raisers, time management, special projects, problem resolutions transport children when removed from homes.
EDUCATION LETOURNEAU UNIVERSITY — HOUSTON, TX
BUSINESS MANAGEMENT – PENDING
GPA 3.5
SOFTWARE ADOBE PHOTOSHOP, EPIC, GOLDMINE, IBM MAXIMOS, KRONOS, MEDITECH, MS ACCESS, MS EXCEL, MS OFFICE, MS OUTLOOK, MS WINDOWS, MS WORD, PP+, PEOPLESOFT, PUBLISHER, PSR, QUICKBOOKS, SAP, SHAREPOINT, STEAM, AND VISIO.
PROFESSIONAL REFERENCES
Lucretia Anderson Kirby Gibbs
Phone: 832-***-**** Phone: 832-***-****
Ashley Forest Adella Jackson
Phone: 770-***-**** 832-***-****
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