Rachel Ivory
*************@*****.*** 901-***-**** Memphis, TN
Professional Summary
Detail-oriented Data Entry & Administrative Specialist with 5+ years of experience supporting healthcare and nonprofit operations in remote and office environments. Proven ability to manage high-volume data entry, maintain accurate records, and ensure compliance with HIPAA standards. Skilled in database management, data validation, reporting, and Microsoft Excel. Strong focus on accuracy, efficiency, and meeting deadlines in fast-paced settings.
Core Skills
Data Entry (High Volume) • Database Management • Data Validation & Auditing
Microsoft Excel (Spreadsheets, Data Tracking) • Google Workspace
Records Management • Reporting & Documentation
HIPAA Compliance • Billing & Claims Processing
Administrative Support • Time Management • Remote Work Systems
Professional Experience
Administrative & Data Specialist (Remote)
Divine Trinity Outreach Center — Memphis, TN
Aug 2022 – Present
Enter, update, and maintain high-volume patient and billing data across digital systems with strong accuracy standards
Perform data validation and quality checks to ensure compliance with organizational and regulatory requirements
Generate reports, fiscal documents, and audit-ready records for internal and external review
Maintain organized electronic filing systems and databases for efficient data retrieval
Utilize Microsoft Office and Google Workspace for data tracking, reporting, and documentation
Data Entry & Screening Coordinator
Rivera — Memphis, TN
Feb 2021 – Jun 2022
Recorded and tracked daily visitor data using structured logs and reporting systems
Maintained accurate records for compliance and reporting purposes
Compiled and submitted daily and weekly data reports for operational review
Ensured accuracy and consistency across all recorded data entries
Administrative Assistant
Visions of Hope Behavioral Health — Memphis, TN
May 2018 – Jan 2021
Entered and managed patient intake, scheduling, and discharge data in internal database systems
Maintained and updated electronic and physical records with high accuracy
Generated weekly and monthly reports for leadership and regulatory compliance
Assisted with document preparation, data summaries, and administrative workflows
Housing Data Specialist
Memphis Housing Authority — Memphis, TN
Jun 2017 – Apr 2018
Processed and maintained confidential client data in housing management systems
Verified eligibility documentation and ensured compliance with program guidelines
Prepared detailed reports for audits and regulatory submissions
Administrative Coordinator / Data Entry Lead
Urban Family Ministries — Memphis, TN
May 2011 – May 2017
Managed data entry for client records, billing, and inventory tracking systems
Maintained scheduling systems, reports, and compliance documentation
Improved data accuracy and workflow efficiency through organized processes
Education & Certifications
B.S. in Health Services Administration — University of Memphis
Certified Housing Specialist — Quadel Consulting / MHA
Certified Mortgage Field Service Inspector