Joshua Harrin
Remote Operations & Customer Support Specialist • Web Development • CRM • Payroll
*******.*********@*****.*** Candler, NC linkedin.com/in/joshua-harrin-a455203b7 websiteportfolio-eta.vercel.app PROFESSIONAL SUMMARY
Results-driven remote professional with 10+ years of experience managing client communication, digital workflows, and independent operations. Combines customer support expertise with modern web development to deliver high-quality, conversion-focused digital experiences. SELECTED PROJECTS
• Main Portfolio - Multi-project portfolio showcasing modern, high-performance web builds
• BluePeak Plumbing - High-conversion service website with trust-focused UX
• NexaFlow Dashboard - SaaS-style dashboard with interactive UI
• Nova Site - Modern business site
• Veloura Site - Premium design-focused website
• Summitverse - Event-style experience site
• Pulse Site - Dashboard interface
• Northwrite - Editorial platform
PROFESSIONAL EXPERIENCE
Freelance Web Developer & Client Support Manager - Remote Mar 2016 – Present
• Built modern, high-converting websites across multiple industries
• Managed full client lifecycle and communication
• Optimized performance, SEO, and UX
• Maintained long-term client relationships
CNC Machine Operator - Hickman Edge Systems Apr 2024 – Apr 2026
• Operate precision machinery and interpret technical drawings Grocery Manager - Ingles Markets Aug 2023 – Jan 2024
• Supervised operations and improved workflow
Team Lead Manager - Walmart Feb 2023 – Jun 2023
• Led team operations and customer service standards CERTIFICATIONS & CREDENTIALS
Grammar & Punctuation (UC Irvine) • CRM • Business Development • Time Management • Intuit Bookkeeping • ADP Payroll • Google SEO • Advanced Excel
Full certification portfolio: drive.google.com/drive/folders/1YY9ceSkxTsZMmdkSZYfzhYAOSh-xAsKX ADDITIONAL INFORMATION
Fully remote ready • Independent worker • Reliable high-speed internet • Comfortable with chat/email support • Flexible schedule • Authorized to work in the U.S.