UKG/Kronos System Analyst with WFM Expertise

Location:

Roanoke, VA

Posted:

April 23, 2026

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Resume:

Devanshu N Desai

Phone: +1-540-***-****

Email: ***********@*****.***

UKG System Analyst

SUMMARY

I am a highly skilled and resourceful person in Information Technology with a super ethics and computer engineering background. Strong multitasker able to handle simultaneous complex programs and troubleshoot tasks with full accuracy and efficiency. Looking for a challenging position in a renowned organization where I can contribute towards the growth of organization in the ERP and HCM application field using my expertise, knowledge and skills.

• I have experience as Kronos Consultant with specialization in Kronos WFC, Oracle E Business Suite applications and extensively worked on Data integration tools like Connect & WIM also versed in integration of systems between HRMS and various Payroll systems.

• Done complete implementation of Kronos Workforce V8.o and Kronos HR V8.o suite. Environment had 32 stores and 2000 employees using pre-populated timecards for exempt employees and centrally- managed clocks for hourly employees interfacing to ADP PCPW for payroll.

• Expertise in customizing Kronos Workforce Central Versions 6.3 to 8.0.9 and UKG Workforce Dimensions.

• Well versed with modules from Kronos 8.o Scheduling, Labor costing, Schedule changes and postings, accrual balance updates, vacation approvals, and timecard status changes can now be instantly delivered to the employee device of choice be it smart phone, desktop, or Kronos InTouch time clock.

• Leveraged UKG Pro WFM forecasting tools to predict labour needs based on historical data, business trends, and external factors, improving staffing decisions and budget allocation.

• Certifications completed for Absence: timekeeping deployment courses, Accruals Deployment courses, Analytics Deployment courses, Scheduling Deployment courses and Technical Deployments courses from UKG Knowledge map.

• Knowledge in working with WFC Version 8.x and expert with Kronos Workforce Central Versions 5.0, 5.1, 6.o, 6.1, 6.2, 7.1, 7.2. Responsible for the successful implementation of the various components of Time and Labor Management Account Implementation projects through the effective execution of ADP implementation methodology using excellent functional, technical and project management knowledge and skills.

• Extensive Experience on various Kronos modules like workforce timekeeper, accruals, activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.

• Familiar with DBMS and able to handle SQL to manage and retrieve data from the database. Experience in Workforce Integration Manager (WIM) Interface configuration for updating Kronos and extracting data.

• Hands-on experience working in Kronos My Time, Kronos My Scheduling (Kronos Schedules or Schedule optimization) and Kronos Navigator. Experience with DBMS concepts creating and modifying live and materialized views. Knowledge of activities, record manager, and analytics modules and developing interface from Kronos workforce timekeeper to HMS payroll for attendance reporting.

• Extensive experience in Kronos Configuration, Support and Testing of Organization setups, Business process, Business Structure, Timekeeping, Attendance, Forecasting, Accruals, Advance Scheduling, Leave, Absence Management, Access profiles, Employee Self Service, Attestation, Clocks, Hyperfinds, Query Manager and Navigator.

• Worked on Dell Boomi. Used the different connectors like FTP, SMTP, Mail, Database & Salesforce.

• Experience in developing several Detail, Summary reports including line and pie charts, trend analysis reports and sub reports according to business requirements using SSRS.

• Highly knowledgeable in Kronos testing, related documentations and performed scenario testing, functional testing, UAT, SIT, performance testing. TECHNICAL SKILLS:

Kronos Modules:

• Time & Attendance

• Accruals

• Activities

• Advance Scheduler

• Absence Management

• Attestation

• Leaves

• HCM Profile Setup

• Time Card Management

Database:

• Oracle

• MS-SQL

• SQL Server

• MySQL

HRIS System:

• Kronos

• ADP

• PeopleSoft

• Workday

Language:

• PL/SQL

• SQL

• XML

Other Tools:

• Performance

• Jira Test Management

• Clear Quest

• Kanban

Certifications:

• Workforce Dimensions

• Associate and Professional Boomi Certified

EXPERIENCE

UKG System Analyst May 2025 – Present

Overlake Medical Centre & Clinics, Remote

Responsibilities:

• Experience in designing and developing integrations using Dell Boomi Atom Sphere for cloud-to-cloud and cloud-to-on-prem applications.

• Strong understanding of UKG Pro / UKG WFM data models, including employee, job, time, payroll, and accrual data.

• Expertise in building REST and SOAP API integrations between UKG and third-party systems.

• Hands-on experience with Boomi connectors (Web Services, Database, Disk, HTTP Client, SFTP).

• Skilled in data transformation using Boomi Map functions, lookups, cross-references, and profiles.

• Experience implementing real-time and batch integrations based on business requirements.

• Knowledge of Boomi process components such as Decision, Connector, Map, Business Rules, and Flow Control.

• Proficient in error handling, exception management, and notification frameworks within Boomi processes.

• Experience in UKG inbound and outbound integrations, including employee imports, payroll exports, and time data sync.

• Understanding of security concepts such as OAuth, Basic Auth, certificates, encryption, and secure data transfer.

• Hands-on experience with Boomi Atom, Molecule, and Atom Management, including deployment and monitoring.

• Ability to perform data validation, reconciliation, and audit reporting for UKG integrations.

• Experience supporting UAT, production deployments, and post-go-live support for integrations.

• Strong knowledge of integration documentation, including mapping specs, technical design documents, and runbooks.

• Ability to troubleshoot and resolve integration failures related to UKG APIs, file formats, or Boomi processes efficiently.

• The role involves leading and supporting end-to-end implementations, migrations, and integrations for UKG/Kronos workforce management solutions, including Workforce Central and UKG Pro WFM/Dimensions.

• Responsibilities include migrating legacy systems (Excel, WFC, Oracle, ADP, Workday, etc.) to cloud-based UKG platforms, ensuring data accuracy, validation, and minimal business disruption.

• The position requires strong expertise in system integrations using Dell Boomi, designing and developing inbound and outbound interfaces, performing data transformations (XSLT/Java), and implementing robust error handling and monitoring.

• The role collaborates closely with HR, Payroll, IT, and Finance teams to ensure seamless data flow across HRIS, payroll, and third-party systems.

• Additional responsibilities include configuration, testing (SIT/UAT), security setup, reporting, performance tuning, and post-go-live support, while ensuring compliance with labor laws and organizational policies.

• Implemented and supported LaborLytics / Analytics dashboards and KPIs to deliver actionable insights on labor costs, productivity, overtime, attendance trends, and workforce efficiency.

• Designed custom LaborLytics dashboards to track labor cost, overtime trends, attendance adherence, absenteeism, and productivity metrics across multiple business units.

• Partnered with business stakeholders to define labor forecasting and actuals comparison models, enabling proactive workforce planning and cost control.

• Built LaborLytics analytics models to identify overtime drivers, shift overlap, and scheduling inefficiencies.

• Collaborated with Scheduling and Operations teams to align pay rules and scheduling practices based on LaborLytics insights.

• Enabled corrective actions that supported measurable overtime cost reduction and improved schedule adherence.

• Created exception-based alerts and reports to proactively flag labor threshold breaches. Sr. Kronos Consultant March 2023 - April 2025

Unifi, Remote

Responsibilities:

• Comprehensive experience in configuring, managing, and optimizing UKG Pro WFM to enhance timekeeping, scheduling, attendance tracking, and workforce forecasting, ensuring accurate and compliant payroll processing.

• Conducted comprehensive training sessions for managers and employees on using UKG Pro WFM effectively, contributing to increased system adoption and proficiency.

• Successfully led the end-to-end implementation of UKG Pro WFM, ensuring seamless integration with existing HR and payroll systems.

• Have worked with the Inbound Workday team to successfully integrate with the Timekeeping application i.e. WFC and UKG Pro WFM.

• Performed technical configuration, interface, reporting and other application technical tasks for Kronos Workforce Central Versions 7.0.8, 8.1.4 & 8.1.6.

• Configured user roles and security permissions within UKG Pro WFM to ensure appropriate access levels across HR, payroll, and management teams, safeguarding sensitive data.

• Certifications completed for Absence: Auto Time deployment courses, Accruals Deployment courses, Analytics Deployment courses, Scheduling Deployment courses and Technical Deployments courses from UKG Knowledge map.

• Led the implementation and configuration of UKG PRO WFM, collaborating with HR and IT teams to ensure seamless integration and accurate data migration.

• Collaborated closely with HR, IT, and finance departments to ensure accurate data exchange and synchronization between UKG Pro WFM and other systems.

• Worked on support, analysis, change management, and implementation across the core WFC, Time and attendance, absence management, device manager and WIM modules in WFC 8.o environments.

• Implemented error handling and monitoring mechanisms for ensuring data integrity and system reliability.

• Implemented message mapping, XSLT mapping, and Java mapping for data transformations.

• Created and managed custom data views to retrieve specific employee, time, or attendance information for analysis.

• Used the drag-and-drop editor to configure data views without requiring technical expertise.

• Leveraged predefined data view templates for common use cases, reducing setup time.

• Involved in performing analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to an automated system.

• Extensive Experience on various Kronos modules like workforce timekeeper, accruals, Auto time activities, advanced scheduler, forecasting, attendance and Kronos workforce central upgrade.

• Identify the gap between the existing system and Kronos WFC application features and link the Kronos WFC application with an organization to increase compatibility.

• Generated on-demand, flexible reports to address immediate business queries without delays.

• Utilize a comprehensive library of standard reports covering workforce data, payroll, compliance, and more.

• Orchestrated the successful implementation of UKG Workforce Dimensions, ensuring seamless integration with existing systems and processes, leading to a more efficient and streamlined workforce management.

• Integrates with business intelligence tools like Power BI, Tableau, or Qlik for advanced data visualization and analysis.

• Demonstrated advanced proficiency in configuring and customizing UKG Workforce Dimensions to align with organizational needs, resulting in enhanced workforce visibility and improved HR processes.

• Enables organizations to derive actionable insights by correlating data across multiple systems, driving strategic decisions.

• Developed Geofencing rules to ensure compliance with labour laws and company policies, automating alerts and notifications for out-of-boundary clocking activities.

• Integrated Geolocation technology with Kronos to enable real-time employee location tracking for mobile workforce management, ensuring compliance with location-based attendance policies.

• Developed custom connectors and components within Dell Boomi to facilitate smooth integration with UKG, addressing unique business requirements and ensuring a tailored solution for the organization.

• Provided employees the ability to access, review and approve, or reject their timecards at the Kronos 4500 data terminals or online using a web-based tool with the help of ATK (Attestation module).

• Configuring accruals setup from Holiday setup to Accrual Plans in a Multi org Environment and Upgrading Custom reports and WIM interfaces to Kronos 8.o.

• Perform the QA/testing for Pay Rules, Person Import, Payroll Export, Punch Import, Punch Export and Schedule Export.

• Worked on Boomi connectors like FTP, Mail, Database, Salesforce etc.

• Developed atoms/molecules on Dec/Test/Prod Servers.

• Developed various Custom objects, Tabs, Components and Visual Force Pages.

• Led and executed end-to-end integration projects using Dell Boomi, ensuring seamless connectivity and data flow between diverse applications and systems within the organization.

• Troubleshooting and solving all problems in software and configuration in the WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Timekeeper. Kronos Consultant Aug 2019 – March 2023

WVU Medicine, Remote

Responsibilities:

• Created detailed documentation and standard operating procedures (SOPs) for UKG Pro WFM usage, contributing to a knowledge base for both end-users and IT support.

• Worked in Support Kronos production application - Install, support and configure Kronos applications to include Workforce Central Scheduler for Healthcare and Optimized Scheduler, Workforce Central Timekeeper.

• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

• Developed a Healthcare System to manage the differentials of attendance and absence time for different HRIS Systems.

• Configuration and data management with WIM and Kronos Connect also worked Tracked and reported individual absence to the Superintendent and Successfully engage in multiple initiatives simultaneously.

• Collaborated with cross-functional teams to automate manual processes through UKG Pro WFM, reducing administrative overhead by 30%.

• Edited timesheets to correct time punch issues. Ex. double punches, missing punches, added/removed Sick and Vacation hours, approved time in the manager's absence, etc.

• Configure benefit plans according to company/state policies Design, build, test and deliver custom solutions when necessary to accommodate client requirements. This includes custom reports, workflows, web pages, and SQL processes.

• Have worked on HR Employee information maintenance from UltiPro system to Oracle and from Oracle to Kronos.

• Connect and MS SQL Query Analyzer.

• Overseeing data migration from existing systems to Kronos WORKFORCE DIMENSIONS.

• Updated the payroll export (out of Kronos) and punch import (into WFC8) interfaces.

• Responsibly for the configuration of Pay Rules, Work Rules, Fixed Rules, Pay Code Distribution, Combination Rules, Zones, Holidays, Holiday Credit Rules and Accrual Profiles, Accrual Policies, Grants, Limits, Date Pattern, Dates, Probation Period and Accrual Codes etc.

• Implemented and maintained compliance features within UKG Workforce Dimensions, ensuring adherence to labour laws and regulations, reducing the risk of legal issues and promoting a compliant work environment.

• Implemented robust error handling mechanisms and performance tuning strategies within Dell Boomi to enhance the reliability and responsiveness of the UKG integration, minimizing disruptions and downtime.

• Successfully managed the integration of UKG Workforce Central with other HR systems, creating a seamless flow of data and ensuring data consistency across the organization.

• Implemented Kronos applications on various mobile platforms; worked with Workforce Device Manager

(WDM).

• Worked on the new Kronos Connect interfaces, conduct internal/UAT testing, schedule interfaces to run via Windows Scheduler if required write, test, and deploy related Windows BAT files.

• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

• Successfully deployed Workforce Central 6.o (WFC) from an installed base of employees in WFC 6.2 to WFC 8.o.

• My responsibilities include support, analysis, change management, and implementation across the core WFC, Time and attendance, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.1 and 8.o environments.

• Managed a team of developers and analysts in implementing Dell Boomi and Kronos solutions, ensuring project timelines and quality standards were met.

• Implemented Kronos Workforce core v8.1, Navigator, Leave, Calculated Accruals, Attendance, Activities, Advance Scheduler, Timecard Attestation, Calendar, Time-Off Request etc.

• Responsible for interacting with multiple ADP clients who requested for any change request, fresh implementation, Spin/Merge, Pay frequency change and Additional control setup etc.

• Automated HR workflows using Dell Boomi to streamline processes such as employee onboarding, offboarding, and data synchronization, leading to significant time savings and increased operational efficiency.

• Acted as the go-to person for troubleshooting and providing technical support for UKG Workforce Central-related issues, resulting in minimal downtime and high user satisfaction.

• Assumed full responsibility in validating employee timecards for both weekly and biweekly payrolls, based on various union contracts.

• Participated in complete Software Development Life Cycle (SDLC) starting from Requirement gathering to the Customer Service and support phase.

• Completed extensive data entry into the HRIS system. Customizing pay rules and created new tailored work rules to fit each transfer scenario in production Support & Maintenance. Kronos Application Analyst Oct 2016 - Aug 2019

Family Dollar, Chesapeake, VA

Responsibilities:

• Assisted in generating reports on attendance, labour costs, and scheduling efficiency for management review, contributing to informed decision-making.

• Developed and managed all the work plans, acted as the key client contact, handled all kinds of scheduling, ran all status meetings and compiled various reports.

• Evaluate the work effort to complete requirements and UAT testing to provide project estimates, project plans, business impact analysis and project charters.

• Identify a business need, problem or opportunity, define the nature of the solution that meets the need and justify the investment necessary to deliver the solution.

• Installed and configured WFC 5.1 including service packs to Database and Retained to rescue a stalled Kronos implementation.

• Apply patches to Kronos WFC, update firmware on Kronos clocks as needed; apply Windows patches to Kronos application server as needed.

• Researched, wrote, and edited test procedures used for upgrades; Modules include HR/Payroll, Timekeeper, Leave and Attendance, strong with configuring Pay Rules, Work rules, OT rules, pay code distributions, accrual calculations etc.

• Qualified software builds pre-releases by testing builds, using Kronos application on customer hosted databases (Oracle and or SQL) for customer compliance and release to customer.

• Assisted in generating reports on attendance, labour costs, and scheduling efficiency for management review, contributing to informed decision-making.

• Participated in data validation exercises, ensuring the accuracy and integrity of employee information within the Kronos system.

• Have worked on setup configuration in Kronos and Oracle HRMS for new companies acquired.

• Performed analysis for developing Time Attendance/Payroll system, subsequent migration from MS Excel to automated system.

• Responsible for generate multiple rows of shift differentials on Kronos Database to manage healthcare system of HHS U.S.

• Administrator and desktop support for all aspects of workforce central.

• Worked on the Maintenance and implementation of Time Clocks along with new and existing Kronos system and software including Tele time.

• Assisted QA Team in designing the Test Cases and collecting the Test Metrics.

• Experience working with SQL relational database management systems. SQL scripting knowledge is a plus.

• Implementing optimizations to ensure Kronos WORKFORCE DIMENSIONS can handle increased user and data loads.

• Conducting load testing and performance tuning.

• Responsible for developing Kronos Pay rules, Work rules, Pay code Profiles, Paycodes, Wage Profiles, FAP's, Schedules, Labor Levels, Labor Level sets, and configuring Kronos 4500 and 9000(Intouch) devices utilizing WDM and DCM.

• Utilized real-time monitoring tools within UKG Pro WFM to track workforce activity, overtime, and attendance patterns, enabling quick adjustments to schedules and labour costs.

• Advanced Kronos experience with configuration of pay policies, schedules / schedule groups, system configuration, and accruals. Excellent knowledge of Kronos Auto Time, Kronos Scheduling and Kronos people record / profile modules.

• Evaluate user needs and recommend best practices to implement new or improved Kronos functionality, create project plans, and develop, test, and implement new functionality/configuration; design test cases and manage/execute implementation projects for new/acquired divisions up to 300 employees.

• Developed and managed all the work plans, acted as the key client contact, handled all kinds of scheduling, ran all status meetings and compiled various reports.

• Entered individual payroll hours within the Payroll, Absence and Labor System (PALS). Responsible for Documented systems architecture and completed detailed designs.

• Addressed and resolved general payroll related inquiries, directed staff in weekly departmental meetings regarding new hire orientations, organized complex travel schedules, accommodations and trip logistics for candidates, managed confidential personnel and medical records for all employees.

• Maintained requirements in Jira for tracking and testing purposes.

• Convert existing Crystal X custom reports to SSRS RDL reports using BIDS/VS 2008 and deploy to Kronos.

• Identified and corrected data set inconsistencies between HR and Auto Time using Kronos. Connect and MS SQL Query Analyzer.

• Proactively identified opportunities for optimization and enhancement within the UKG and Dell Boomi integration, leading to the implementation of continuous improvement initiatives to keep the system aligned with evolving business needs.

• Collaborated with cross-functional teams to gather integration requirements, conducted training sessions for stakeholders on Boomi integration best practices, and provided ongoing support and maintenance for deployed integrations.

EDUCATION

• Northside High School, 2013

• American National University,

Bachelors – IT, (2013 – 2016)

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