Operations & Workplace Experience Leader

Thomas Q. Harvey

917-***-**** ********@*****.***

EXPERIENCE

UIPATH New York, NY

Workplace Ambassador Temp June 2025 – July 2025

• Delivered a high-quality workplace experience, serving as the first point of contact for employee and visitor inquiries while consistently exceeding service expectations.

• Managed new starter and off-boarding processes, including ordering equipment, device setup, inventory tracking, and coordinating first-day office inductions.

• Acted as a liaison for IT, telecommunications, and vendors, coordinating with suppliers, managing equipment warranties, and overseeing service contracts.

• Oversaw office operations and facilities, including access control, workplace audits, meeting room management, and maintenance of kitchens, pantries, and shared spaces.

• Supported health & safety compliance, conducting risk assessments, accident reporting, safety checks, and coordinating required training and certifications.

• Enhanced employee and visitor experience through event planning, hospitality management, workplace communication, and continuous service improvement initiatives.

HUNTSMAN SAVILE ROW LIMITED New York, NY

Operations Manager February 2024 – March 2025

• Reported directly to the U.S. Director, assisting in coordinating internal communications and logistics.

• Updated and maintained Salesforce database to properly reflect current and projected company production on a daily basis.

• Maintained flexibility to collaborate with company’s UK based operations team on projects.

• Collaborated across departments to implement operational procedures aligned with company standards.

• Contributed to project coordination and administrative tasks to boost productivity in the office.

• Created and maintained purchase orders for materials needed for garment production and office supplies. JAMES PERSE New York, NY

Stock/Operations Manager May 2023 – January 2024

• Manage daily store operations including receiving shipment of merchandise, maintenance of stockrooms and maintenance of merchandise floor standards.

• Execution of transfers, returns, damages and charge sends as needed.

• Daily management and audits of store receiving, transfers, returns, overages and negatives in preparation for physical inventory.

• Delegation of tasks on sales floor as necessary to complete projects accurately and on time.

• Accountable for store exceeding the company shrink goal by minimizing unit loss.

• Collaborate with the buyers team for delegation of merchandise. PRADA New York, NY

Client Advisor June 2021- April 2023

• Achieved 1M in sales in FY2022 at 5th Avenue Flagship; through use of CRM management, Consignments, Client Appointments, and After- Sales selling tools.

• Consistently deliver on sales goals through clientele management, responsible for 35-40% of monthly sales.

• Build and maintain relationships to secure appointments with luxury clientele across the country, including celebrities and celebrity stylists.

• Prioritize product knowledge development to better serve clientele and maximize sales.

• Support management team with ad-hoc tasks as needed. Team Runner/Stock Associate March 2019 to June 2021

• Minimized loss, ensuring that workplace safety, inventory control, and loss prevention standards were met at Soho Flagship.

• Partnered with Operations Manager daily to improve in-house operations and reduce inventory shrink through cycle counts.

• Partnered with Visuals team, ensuring optimal store appearance at all times.

• Placed client orders through SAP; tracked and followed up transfers and orders.

• Provided sales support, efficiently grabbing sizes, providing customer service, and supporting at cash-wrap as needed. Stock Associate – Temp December 2018 – March 2019

• Packaged and shipped client orders for Prada.com and 3rd Party sites, such as FarFetch.

• Initiated and executed store to store transfers.

• Maintained back of house organization.

L’AGENCE New York, NY

Operations Associate - Temp October 2018-November 2018

• Assisted with Operations for the Madison Avenue store opening, setting up Pipp shelving, and completing carpentry.

• Set-up stockroom, mapped out organization, maintained supplies.

• Accurately and efficiently received and processed shipments.

• Provided sales and operational support to Store Management and Sales team. Uncommon Preparatory Charter High School Brooklyn, NY Athletic Director + Physical Education Teacher August 2014-June 2018

• As a founding teacher of UPC, I designed and created an extensive PE curriculum focused on the basic principles of fitness, incorporating exercise into daily routines, and the fundamentals of popular sports.

• Created the UPC athletics program during the founding year, such as Varsity (Boys and Girls) Basketball teams, Junior Varsity

(Boys and Girls) Basketball Teams, and Cheerleading teams.

• Planned all logistics for game schedules, practice schedules, tryouts, travel to and from games, and fundraising events.

• Built and maintained positive relationships with students and their families. Thomas Q. Harvey

917-***-**** ********@*****.***

EDUCATION

CUNY CITY COLLEGE ARCHITECTURAL DESIGN 2005-2009

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