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ROUSTABOUT

Location:
Mumbai, Maharashtra, India
Posted:
April 23, 2026

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Resume:

CURRICULUM VITAE

Canisius Diago Gonsalves

Email Id : ***********@*****.***

Mobile No.: +919*********,

Career Objective:

Want To take up a position that offer high responsibility, Job Satisfaction, Stimulates Competition & a recognize position through my prone performance.

DOCUMENTS DETAILS

DISCRIPTION

CERT. NO.

DATE OF ISSUE

DATE OF EXP.

PLACE OF ISSUE

PASSPORT

Y2603150

13.05.2024

12.05.2034

MUMBAI

INDOS NO.

11SL0813

12.12.2011

MUMBAI

CDC NO (Indian CDC)

MUM 360166

16.01.2019

15.01.2029

INDIA

Educational Qualifications:

Examination

University

Year

S.S.C.

Mumbai

2004

H.S.C

Mumbai

2006

Diploma in Hardware and Networking (ITSOURCE)

Mumbai

2007

BCA (Sikkim Manipal University)

Sikkim

2011

Experience:

Worked with as System Admin Engineer in Teknowsource management cosultants Pvt. Ltd. from 28th January 2019 to till date.

●Organization: -PCCWGLOBAL.PVT.LTd.

●Location : - Malad Mumbai.

●Duration : - 28th January 2019 to Till date.

●Designation : - System Admin.

Responsibilities:

●Handling laptop Related Problems.

●Daily Backup of NAS drive and server.

●Troubleshooting of Primary network and Server related problems.

●Troubleshooting Telarix issues and coordinating with client for query.

●Antivirus installation, update virus definition and WSUS troubleshooting from Client Side.

●Mail client (Outlook) configuration & troubleshooting from Client side.

●Configuration & troubleshooting of local and network printers.

●Responsible for monitoring links of TCL, BHARTI Airtel.

●Troubleshooting user’s laptop and other issues remotely.

●Create daily reports for client requirement.

●Maintenance for Network and Server devices.

Experience:

Currently working with as System Admin in Enka Business Technology Pvt Ltd. From 1st Feb 2017 to 25th Jan 2019

●Organization: - Enka Business Technology Pvt Ltd

●Location : - Mumbai.

●Duration : - 1st Feb 2017 to 25th Jan 2019.

●Designation : - System Admin.

Responsibilities:

●Maintenance of Storage server

●Handling 150 Desktops.

●Handling Touch Star Dialer on Windows, Vici dialer on Cent OS, OS Dialer on Cent OS.

●Monitor Telecom Servers.

●Adding user in the Auto Dialer and assign the security principles of the agents.

●Monitor Database Servers.

●Responsible for All Sever maintenance and administration

●Monitor the status of Maintenance jobs schedule to run daily and on weekends

●Involved in trouble shooting and fine-tuning of Server for its performance and concurrency.

●Resolves if any backup or other job failures.

●Maintenance of Cyberoam firewall.

●Preparing daily/weekly/monthly report of Telecom Servers and scheduling of the activities.

●Handling Telecom Servers Backups and Maintenance.

●Handling and monitoring of FTP servers.

●Daily Dialer And Other Reports

Experience:

Currently working with as System Admin in Vista Sofft E Pvt. Ltd. from 1st June 2012 to 31st Jan 2017

●Organization: -. Vista Sofft E Pvt. Ltd

●Location : - Malad Mumbai.

●Duration : - 1st June 2012 to 31st Jan 2017.

●Designation : - System Admin.

Responsibilities:

●Handling Dialer Related Problems.

●Installation of the go autodial 2.0, asterisk7

●Troubleshooting Dialer related issue & Query.

●Creating & managing Users & Phones

●Installing OS, drivers & required Software.

●Troubleshooting of Primary network related problems.

●Antivirus installation, update virus definition

●Mail client (Outlook) configuration & troubleshooting

●Creating, Configuring & Maintaing agent id in goautodial

●Configuration & troubleshooting of local and network printers.

●Configuration & troubleshooting of Wi-Fi Router & switches.

●Configuration & troubleshooting of firewall (Watchguard)

Experience:

Worked with as Desktop Engineer in Trimax IT Infrastructure & Services Ltd. from 1st June 2007 to 25th April 2012.

●Organization: - Intelenet Global services Ltd.

●Location : - Goregaon Mumbai.

●Duration : - 1st June 2007 to 25th April 2012.

●Designation : - Desktop Engineer.

Responsibilities:

●Handling Desktop Related Problems.

●Installation of the Oracle, Java Other Work-Related Software on the Client Pc.

●Troubleshooting of the above loaded software.

●Transferring of Ghost Image (Windows XP) to another pc.

●Assemble computer.

●Installing OS, drivers & required Software.

●Troubleshooting of Primary network related problems.

●Antivirus installation, update virus definition and WSUS troubleshooting from Client Side.

●Mail client (Outlook) configuration & troubleshooting from Client side.

●Configuring & Upgrading AVAYA IP-Phones.

●Responsible for Maintenance & Administration of Windows 98/2000/XP on workstation as HP, Dell, Zenith and HP Thin-Client.

●Configuration & troubleshooting of local and network printers.

●Responsible for monitoring links of TCL, BHARTI Airtel, Vodafone (DS3, MPLS, E1, T3 & T1 Links) Tulip & Internet Leased Line and MPLS link...

DOCUMENTS DETAILS

DISCRIPTION

CERT. NO.

DATE OF ISSUE

DATE OF EXP.

PLACE OF ISSUE

PASSPORT

J9121336

20.06.2011

19.06.2021

MUMBAI

INDOS NO.

11SL0813

12.12.2011

MUMBAI

CDC NO (Indian CDC)

MUM 360166

16.01/2019

15.01.2029

INDIA

Additional Qualification:

1)Hardware & Networking Tech.( A+,N+)

Wi-Fi Devices:

●Dlink Router

●Dlink switches

Technical Skills:

Managing the Hardware Devices & Drives, Installing Windows 11,10,7, Installing Windows server 2016,2013,2008,Network connections, Troubleshooting Boot process, Installation and Configuration of all

type of printer & Configuration Network Printer, Managing all dialer related issue & query

Personal Profile :

Name

: Canisius Gonsalves

Father's Name

: Diago Gonsalves

Date of Birth

: 26th March 1989

Gender

: Male

Marital Status

: Single

Nationality

Permanent Address

: Indian

: CHARITON, Medodi-Vatar,

Post:Agashi,Tal.-Vasai,

Dist.-Palghar,Virar (West)

401303.

Date:

Place: (CANISIUS DIAGO GONSALVES)



Contact this candidate