Optical Retail Manager with Vision Experience
Resume:
David Petro
Findlay, OH *****
******@*****.***
Highly personable Manager with talent for quickly identifying customer needs and presenting appropriate customer care solutions. Seeking to use my expertise in the retail and business industries to help the location grow.
Work Experience
Licensed Optician
Ottawa Eyecare-Ottawa, OH
June 2024 to Present
• Provided exceptional customer service by assisting customers in selecting and fitting eyeglasses and contact lenses
• Managed inventory levels by monitoring stock levels, placing orders with suppliers, and conducting regular audits
• Stayed up-to-date with industry trends, new products, lens technologies, and fashion styles in order to provide knowledgeable recommendations to customers Optical Manager
SPECTRUM EYE CARE-Findlay, OH
August 2020 to May 2024
• Managing Optical inventory and making purchasing decisions
• Facilitating the training and merging of Opticals joining our company
• Hiring Employees
Optical Manager LDO
Midwest Eye Consultants-Maumee, OH
January 2018 to August 2020
• Trained and educated staff to meet company guidelines, policies and goals.
• Administrative operations including hiring, firing, associate reviews, training and coaching.
• Raised location KPI's to exceed company goals
Retail Manager
LensCrafters-Akron, OH
December 2014 to January 2018
• Trained and educated staff to meet company guidelines, policies, and goals.
• Maintained consistent work atmosphere to provide outstanding, professional customer service.
• Guided patients with the proper ophthalmic frame and lens selection to fulfill their needs, problem solved and adjustments.
State Licensed Optician
Novus Clinic-Akron, OH
April 2013 to December 2014
• Assisted patients to select eyewear; insert and remove contact lenses; and processed custom optical product orders.
• Administered optical lens and frame sales, ensured insurance billing, and computed all charges and credits.
• Registered patients, confirmed appointments and updated and maintained patient records Education
Bachelor's in Education
Bowling Green State University - Bowling Green, OH August 1996 to May 2002
Skills
• Microsoft Outlook
• Purchasing
• Customer service
• Operations management
• Customer relationship management
• Microsoft Word
• Microsoft Excel
• Communication skills
• Computer skills
• Time management
• Purchasing
• Data entry
• Process improvement
• Medical collection
• Administrative experience
• Organizational skills
• Office management
Certifications and Licenses
Licensed Dispensing Optician
July 2012 to Present
Driver's License
Assessments
Office manager — Proficient
February 2020
Scheduling and budgeting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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