Customer-Focused Team Leader in Training
Resume:
Clear verbal and written
communication skills.
I am an 19 year-old, hardworking, and goal-
oriented individual with a strong sense of
responsibility and punctuality. With a choleric
personality, I excel in fast-paced environments
and am always ready to take initiative and lead
when necessary. I am passionate about learning
and growing, and I bring a positive mindset to
everything I do. I take pride in my ability to
balance working fast and ensuring that I meet
goals and deadlines consistently. I am excited to
take on new challenges and contribute my skills
to the team.
Murrieta Valley Highschool
Graduated 2024
3.8 GPA
EDUCATION
WORK EXPERIENCE
ALANA CARTER
Cal State University San Marcos
2028 Graduate
Criminal justice Major
SKILLS / ABILITIES
Ability to work well with others to
accomplish common goals
Food saftey and employee
training
Willingness to learn new tasks and
adjust to changing environments.
*************@*****.***
ABOUT ME
2835 Monroe st Riverside CA 92504
• Greeted and assisted customers, providing
excellent service and product knowledge
• Handled transactions at the register and
processed returns/exchanges
• Maintained clean, organized sales floor
and restocked merchandise
• Worked as part of a team to meet sales
goals and support store operations
• Helped with inventory and loss prevention
efforts
Manager at Forever 21 -Promendae Mall Temecula
May 2024 - May 2025
Sales associate at Macy’s Riverside
May 2025 - March 2026
Assisted customers with selecting fragrances and
cosmetics by providing personalized
recommendations and product knowledge
Delivered excellent customer service in a fast-
paced retail environment to enhance customer
satisfaction and sales
Opened and processed Macy’s credit card
applications while handling sensitive personal
and financial information confidentially
Maintained organized, visually appealing product
displays and supported daily store operations
Collaborated with team members to meet sales
goals and uphold Macy’s brand standards
Resort Host at Glen Ivy Hot Springs
March 2026 - Current
Welcomed guests upon arrival and provided a warm,
professional first impression of the resort
Assisted with check-in, reservations, and general guest inquiries in a fast-paced environment
Delivered excellent customer service by anticipating guest needs and resolving concerns efficiently
Maintained knowledge of resort amenities, services, and policies to guide and inform guests
Upheld cleanliness, organization, and a relaxing atmosphere throughout guest areas
Contact this candidate