Restaurant Server Candidate with Strong Customer Service
Resume:
Alma-Karina I. Ruiz
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Objective Obtain employment in customer service within a community and networking with interesting people
Experience
Sept 2022 to Bj’s Restaurant
May 2024 Takeout Specialist
Cover breaks, pack orders, balancing register drawer and transactions, resolve concerns of customers in regards to issues with payments or order processing, deescalated customer aggression, communicated effectively with my team, checked orders to ensure accuracy, and learn other positions as needed in the time of need Aug 2021 to PetSmart
Aug 2022 Associate Lead with Keys (Manager)
Covered breaks, counted registers, locked up the store, opened the store and registers, packed online orders, communicated effectively with my team, covered support for my team, ensured customer satisfaction, and deescalated customer aggression. Cashier/Stocker/Express Groomer/Large dog Groomer
Provide customer service, care for and groom dogs, stocking, cashiering Mar 2021 to Senior Sunrise
Aug 2021 Personal Caregiver
Provided in-home personal care to woman who was temporarily disabled due to severe back and foot injury which required non-weight bearing activity. Services provided included but were not limited to:
Mobility assistance from bed to wheelchair
Bathing assistance following medical practitioner directives to avoid moisture Hygienic assistance with cleansing after bathroom usage Monitored incision to ensure cleanliness to limit potential for infection Administered medication at appropriate times
Transportation assistance to medical appointments and grocery shopping Food preparation and cooking
Household assistance with cleaning
Jul 2020 to Pollo Loco
Feb 2021 Service Assistant
Food production, food preparation, cashiering, order taker, drive thru, customer, Service, food packing, checked orders to ensure accuracy, washed dishes when washer was non-functional
Education Currently a student in college
Riverside City College Continued General Education Classes to pursue Nursing Degree Palomar College Pursuing Associate Degree in Nursing to transfer to a university Moreno Valley College Continued education at local community college. On track to receiving Associate Degree in Nursing.
Alma-Karina I. Ruiz
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Kalamazoo College On-Campus student at Kalamazoo College in Kalamazoo, MI from August 2019 to March 2020; was forced to return home due to COVID-19 shutdown. Proceeded with online courses through August 2020. Mark Keppel High School Received High School Diploma
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