Senior Director, Program Management & PMO Lead

Shree Priya Sundaravathanen

MBA, PMP, CSM, CSPO

********************@*****.*** 425-***-**** https://www.linkedin.com/in/sspriya

Senior Director of Program Management and Head of PMO

Empower

Engage

Elevate

Accomplished, hands-on, results-oriented engineering leader with experience in FinTech, Saas and Enterprise Technology. Proven track record building and leading global PMO's, scaling Agile organizations and driving enterprise-wide transformations in Cloud, AI and Digital Platforms. Recognized as collaborative, pragmatic leader who aligns execution with corporate vision, strengthens governance and builds high performing global teams. Experienced in connecting business strategy, product development, and financial management to support revenue growth.

Career Highlights

Portfolio Management of $450+M – Annual operating plan, Financial Business Planning, Prioritization of Strategic initiatives, Governance, Rhythm of business, managing budgets, Executive Reviews and Reporting

Demonstrated Success in Strategic Business and Portfolio Planning, Agile SAFE Planning, Cross functional Leadership and Team Management for global teams, Skilled data driven Negotiation with tradeoffs, Executive Reporting and Presentations

Agile Project Management Expertise in SCRUM, XP, Kanban and coaching teams through Agile SAFe transformation with focus on best practices such as TDD, CI, Continuous Improvements, Retrospectives and scaling with SAFe

Strong Knowledge of SDLC with hands-on experience in Design, Development, Testing (Alpha and Beta) and GTM

Verbal and Written Communication with peers, leaders, partners, customers and C-suite, building trust and partnerships to achieve business goals.

Core Competencies

Digital and Cloud Transformation

Customer and Client Interaction

Risk and Change Management

AI Analytics and Predictive Insights

Portfolio and Program and Product Management

Cross functional Leadership

Executive Stakeholder Management

Financial Governance and P and L oversight

Professional Experience

TRIMBLE INC, Seattle, WA

Senior Director of Enterprise Program Management and PMO Head, Remote 2021 - 2025

Managed global team of Technical Program Managers to deliver SaaS ERP products for Connected Construction Industry across Americas, EMEA, and ANZ. Scaled and matured global PMO to manage $450M ARR portfolio. Drove strategic growth by focusing on innovative products, Digital and Cloud transformation and AI-driven initiatives.

Established OKRs, KPIs, and predictive risk tracking frameworks, empowering executive leaders to make evidence-based strategic decisions, accelerating go-to-market delivery timelines by 25%.

Implemented PMO framework for operational efficiency and introduced best practices, maturing PMO.

Led and optimized SAFe Agile product planning, defining and driving long-term vision and roadmap across multiple business units.

Elevated PMO by standardizing execution, tracking, and risk mitigation through regular PMO meetings, monthly and quarterly executive reporting, and unified portfolio health metrics.

Implemented AI-powered portfolio analytics, improving risk prediction and reducing executive reporting preparation time by 30%.

Fostered culture of continuous improvement within global team, enhancing productivity and efficiency by adopting AI.

Mentored Technical Program Managers to adopt industry best practices and AI driven technologies and coached to navigate complex cross-regional challenges, strengthening cross-functional collaboration with Engineering, Product, and Sales.

VISA INC, Bellevue, WA

Director Business Operations and Portfolio Planning 2016 - 2019

Managed $140M+ portfolio; worked in partnership with finance, HR, senior leaders and executives in matrixed organization on AOP, CAPEX and OPEX Budget, business priorities, success criteria and final above the line MVP.

Enabled data driven decisions by following up with exec approvals, budget tracking and reviews and reporting variances.

Managed monthly and quarterly Executive reporting and alignment with Workforce Plan, established and monitored KPI's and metrics, and tracked spend on OPEX and other activities, enabling product development teams.

Served as vendor management lead and managed relationship with multiple vendors, scaling budget from $1.8M to $20M.

oCreated and streamlined processes internally and externally with vendors and Visa Sourcing as company scaled, driving results, improving operating efficiency and driving significant cost savings.

oContinuously drove improvements with benchmarks, metrics, and feedback loop with vendors.

Championed 'Voice of the Customer' program amidst many challenges, helping drive cross functional synergies, highlighting merchant issues and improving customer retention.

Served as Audit lead; managed internal and external audits for PCI, SSAE16, GMSS and Tax Credit by evangelizing process, ensuring compliance, providing executive status updates and garnering support to resolve and track issues to closure, reducing exceptions to ~2%.

VISA INC, Bellevue, WA

Director of Program Management 2010 - 2015

Owned, managed and delivered multiple challenging key initiatives from new products to data center migration and Cyber Security focused initiatives on both SMB and Enterprise e-commerce product platforms. Delivered multiple mission critical applications with wide consumer impact.

Coached and managed leads and multiple cross functional scrum teams to deliver projects, transforming teams by establishing S.M.A.R.T goals, empowering teams, working with product owners to establish priorities, and removing impediments.

Facilitated Agile Continuous Planning on quarterly basis by working with product teams and internal stakeholders to focus on business priorities and ROI.

Collaborated extensively with teams in Foster City, Austin, Utah, Belfast and India across Dev, QA, product management, operations and infrastructure, and program management, enabling product delivery.

Provided cross-functional project leadership across requirements, agile ceremonies, reporting, risk, and financial controls, ensuring alignment, momentum, and on-time delivery.

Additional Professional Experience

ONVIA INC, Seattle, WA

Group Program Manager

Launched complex SaaS Ver 1.0 business intelligence product from Initiation to GTM in record timeline of 8 months with effective requirements and risk management with team of 40 (PM, Dev and QA).

ACCENTURE TECHNOLOGIES (formerly Solutions IQ), Redmond, WA

Engagement Manager, Tech PM

Provided Agile Transformation and Coaching to clients at Microsoft, AT and T and T-Mobile with focus on pain points; served as engineering manager for development and test teams for multiple key projects for clients.

CITIGROUP SUBSIDIARY POLARIS SOFTWARE (now Virtusa Polaris), Chennai, India

Delivery Head

Worked in roles of increasing responsibility internationally as Dev, Lead, Architect, Engineering Manager and Delivery Head, managing cross functional team of 50+ serving Citigroup (India, CEEMEA, LACB) and NEC Bank.

Education

Master of Business Administration Technology Management (TMMBA),

University of Washington Fosters School of Business, Seattle, WA

Bachelor of Engineering (BE), Annamalai University, India

Certifications

Women in Leadership Certificate Program, Cornell University, 2018

Certified Scrum Product Owner Training, CSPO, Bellevue, WA, 2014

Certified Scrum Master Certification, CSM, Seattle, WA, 2006

Project Management Professional Certification, Project Management Institute, USA, 2002

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