Security Operations Leader with Crisis Management Expertise

JL

JOSEPH LOMAX

**************@*****.*** 443-***-**** Baltimore, MD 21213

Experienced and highly dependable security professional with a strong background in public safety, supervision, and crisis management. Proven ability to lead large teams, manage high-risk environments, and respond effectively to emergency situations. Extensive training in de-escalation techniques, including working with psychiatric populations across all age groups. Demonstrated leadership across multiple sites including hospitals, residential properties, and airport security operations.

• Team Leadership & Staff Management

• Crisis Intervention & De-escalation

• Public Safety & Security Operations

• Incident Reporting & Documentation

• Access Control & Surveillance

• Conflict Resolution

• Airport & Transportation Security

• Regulatory Compliance & Enforcement

Allied Universal Security

Shift Manager

01/2024 - 01/2025

Supervised and managed 50-55 security personnel across first, second, and third shifts.

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Directed all security operations for traffic entering and exiting airport grounds.

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Oversaw security for vendors, deliveries, and airport personnel across multiple checkpoints.

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Maintained detailed incident reports and logs in Allied Universal security systems.

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Issued citations, tickets, and suspensions for violations on airport grounds and airfield.

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• Ensured compliance with strict airport and federal security regulations. Coordinated responses to security incidents in a high-risk, fast-paced environment.

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• BWI Airport

Brown Security

Sergeant, Armed Security Officer

01/2023 - 01/2024

Provided armed security services for high-end residential properties across Baltimore, Bethesda, Arbutus, Annapolis, Fells Point, Washington DC, Rockville, Gaithersburg, and California, MD.

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• Supervised security operations across multiple sites. Ensured safety of residents, staff, and visitors through proactive patrol and monitoring.

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• Responded to incidents and enforced property rules and regulations. A-1 Security

Special Security Officer (SSO)

01/2022 - 01/2023

• Served as a Special Security Officer in a hospital setting. Assigned to psychiatric units with responsibility for maintaining safety and order.

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Utilized advanced de-escalation techniques for patients experiencing mental health crises.

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Professional Summary

Core Skills

Professional Experience

• Worked with individuals of all ages and varying psychiatric conditions. Applied both physical and non-physical intervention methods when necessary.

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• Johns Hopkins Worksite

A-1 Security

Public Safety Officer

01/2022 - 01/2023

• Provided overnight (11 PM - 7 AM) security coverage. Maintained a safe environment through patrol, monitoring, and incident response.

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Stella Maris Nursing Home Lutherville,

USA

Overnight Shift Supervisor (11 PM - 7

AM)

01/2014 - 01/2020

• Supervised overnight operations and staff in a healthcare facility.

• Ensured safety and well-being of residents during overnight hours.

• Managed staff scheduling and incident response.

• Maintained a secure and compliant environment for patients and staff.

• Lutherville, MD

Extensive training in psychiatric de-escalation techniques, Experience working in high-risk and high-responsibility environments, Strong leadership and decision-making skills under pressure 01/01/20, 12/31/21, Medical leave due to COVID-19, including a period of hospitalization and recovery. Additional Information

Employment Gap Explanation

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