Team Leader Technician with Lean Expertise

SUMMARY OF QUALIFICATIONS

Dedicated professional with over 6 years of experience as a technician. I have over 5 years of leadership experience as a team leader technician, and over 8 years of military leadership. Areas of expertise include:

Workflow Management

Management of Change

Formal Problem Solving

Implementation of Lean Principles

Throughput Improvement Process

Quality Improvements

PROFESSIONAL EXPERIENCE

General Motors – Group Leader February 2026 – Current

Warren, MI

Work with 1st and 2nd shift counterparts to sustain and develop standard work for the battery cell build, test, storage, etc.

Fulfill Operations Readiness for all lab functions.

Utilize knowledge, relationships, and authority to support operation objectives.

Manage team member performance and accountability. Interview and hire new team members when necessary.

Work with project engineers and 1st and 2nd shift counterparts to optimize cell build processes for Cost, Responsiveness, and Quality.

Coordinate all shift work tasks to ensure quality and on schedule cell build events.

Provide leadership and GMS implementation engaging additional support as required.

Develop and execute technician training to ensure capability that supports build/testing ramp up.

General Motors – Design Innovation Lab Team Leader January 2024 – February 2026

Warren, MI

Leads a team of 19 technicians with day-to-day operations, coordinating workflow and problem resolution.

Conduct departmental layered audits, workplace organization audits, and safety observation tours weekly

Schedules technician cross training identifying potential gaps in skillset and team coverage, while identifying potential for bottlenecks at critical tasks.

Facilitates scheduling meetings, briefing managers and leadership on the status of daily and weekly targets.

Fulfills a position of greater responsibility in the absence of Group Leader when there are vacation or conflicts.

Manage shift carryover meetings, assigning work priorities and communicating safety and quality concerns.

Networks with maintenance and engineering groups routinely to collectively achieve desired results.

Resolves safety and quality concerns with identifying root cause and implementing Continuous Improvement (CI)

General Motors – Coating Technician September 2022 – December 2023

Warren, MI

Serves as a slot die technician responsible for creating quality coatings for downstream processes

Utilize strong communication skills to execute unique test requests and development of cathode and anode electrodes.

Collaborated with team to create a Plan Maintenance Partnership (PMP) for the department, including standard work.

Work with engineering to overcome new equipment challenges and establish trouble shooting practices.

Developed standard work for cross training for DIL coating rooms to ensure cross training experience was repeatable.

Write standardized work processes in the form of TIS documents to better standardize the workflow process.

Implemented safety protocols regarding locking out electrical equipment and utilizing personal protective equipment (PPE) ensuring safety is the overriding priority in the workplace.

General Motors – Transmission Validation Team Leader October 2021 – September 2022

Pontiac, MI

Technician team leader of 13 employees and 22 test cells in transmission validation.

Oversee the daily operation of 22 fueled and electric dynamometer test cells valued at over $100 million.

Directly communicate with the department manager regarding status of high priority work.

Conduct decisions on staffing priority needs for the team to increase test time, as well as mechanical work to support future programming needs.

Collaborate with engineering for current and future test properties, to coordinate test timing, meet vehicle deadlines.

Proficient with Intelex Safety Incident reporting system.

Conduct and coach team members on performing formal problem-solving documents.

Create standard work documents in the form of Task Instruction Sheets, Standard Task Sheet, and PowerPoint documents.

Serves as a member of the Lean Implementation Team, evaluating and creating improvements to the LEAN process.

General Motors – Pallet Build Team Leader September 2018 - September 2021

Pontiac, MI

Technician team leader of five employees and 26 build bays including Road Lab Map development testing.

Executed daily decisions on staffing, supporting critical testing start dates set by engineering.

Assisted in new employee integration process, conducting lab tours and safety related training within the department.

Performed quality gate evaluations on all new builds related to testing, using continuous improvement methods enhancing both quality and responsiveness.

Maintained data on all four quality gate evaluations performed for the department, briefed status to senior leadership bi-weekly.

Project manager of maintaining all related data for the Pontiac Lab Personnel Request; briefed department manager of status with bi-weekly updates.

Created standard work documents in the form of Task Instruction Sheets, Standard Task Sheet, and PowerPoint Documents.

Positively impacted the department with safety and responsiveness by leading the conversion of electrification carts to pallet builds, creating a new standard in the lab.

General Motors – Pallet Build Technician October 2016 - October 2018

Pontiac, MI

Selected to build the first LP5 engine in the lab, collaborating with engineering throughout the build process.

Responsible for pallet setup on all FWD, RWD, hybrid, and electric drive motors to include transmission removal and installs.

Supported validation testing requirements with conditioning stand setup and instrumentation specific to the RPO and testing requirements.

Using math data setup, carting operations, coordinator review process, FEM stand configuration related to instrumentation and coolant flow setup.

Continuously contributed as a member of a team, fostering a team building attitude and GM behaviors.

United States Army – Staff Sergeant September 2007 - May 2016

Fort Campbell, KY

Served 18 months as an instructor at a professional development institution; trained, mentored and

evaluated over 200 professionals in all aspects of leadership.

Supervised over 300 missions in combat with zero safety violations or collateral damage.

Received highest possible ratings on all yearly evaluations, based on performance and

potential for four years in a row.

Achieved the rank of Staff Sergeant in 52 months, outpacing my peer group at an average of 20 months.

Graduated within the top ten percentile in two of four professional leadership courses attended.

Attended and graduated Seniors Leaders Course with less than 6 years of time in service; course is designed for those with 10 years in service.

PROFESSIONAL CERTIFICATION

GM High Voltage level 2L Certification

GM Cranes and Rigging

GM Respirator

GM Fork Truck

GM Lockout

EDUCATION

Bachelor’s degree in creative writing and English from Southern New Hampshire University

HOBBIES

Recreational softball, coaching youth sports, and writing.

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