Data Analyst - BI, SQL & Automation Expert

Ligia Elizondo Loría

Data Analyst Business Intelligence SQL • Power BI • Tableau Reporting & Automation

Full Stack Developer

*********@*****.***

San José, Costa Rica

+(506-****-**** / +(506-****-****

linkedin.com/in/ligia-elizondo-loria

Professional Experience

2024

San José, Costa Rica

Master Data Analyst I

Kimberly-Clark (7 Months Temporary)

• Ensured data accuracy and integrity by managing and maintaining master data across systems.

• Collaborated with cross-functional teams to optimize data usage and support business operations.

• Participated in automation and data digitization initiatives, improving efficiency in data processes.

• Delivered Power BI training sessions, enabling teams to better interpret and use data insights.

2021 – 2023

San José, Costa Rica

Data Analyst

Bet BUSR

• Automated reporting workflows by integrating data from SQL databases and JSON sources into Tableau dashboards, reducing manual reporting time from ~2 hours to minutes per report (~35+ hours/month) and improving data accuracy.

• Extracted and analyzed daily financial and user data to support operational and strategic decisions.

• Cleaned, validated, and maintained databases using SQL, ensuring high data quality and reliability.

• Developed and maintained interactive dashboards in Tableau for multiple departments.

• Improved reporting processes by replacing manual Excel-based workflows with automated solutions.

2017 – 2020 Bet Machine Hostess

Heritage Sportsbook

• Effectively addressed customer inquiries about products, services, and company details, showcasing strong communication skills and a customer-centric approach.

• Provided tailored advice and assistance to customers, demonstrating an attentiveness to individual needs and preferences.

• Expertly handled customer questions on merchandise availability, sales, pricing, and upcoming company changes, contributing to a positive customer experience. Education

2022

San José, Costa Rica

Data Analysis Technician

TEC

2023

San José, Costa Rica

Full Stack Developer

4Geeks Academy

2017

San José, Costa Rica

Criminology Studies (Paused)

ULICORI

Languages

Spanish English

Skills

SQL

Power BI

Data Analysis

HTML

Tableu

Javascript

Contact this candidate