NANCY J MAHLEN ********@*****.***
NANCY J. MAHLEN
585-***-**** ********@*****.*** linkedin.com/in/nancy-mahlen/ Denver Metro, CO Data Entry
Professional Summary
Versatile, data-focused professional with 5+ years in data analysis, reporting automation, and systems support. Strong background in Microsoft Office products, improving reporting accuracy, and supporting fast-paced, multi- project environments. Typing speed ~80wpm with 98% accuracy. Skills
Data Entry & Reporting
• Processed, validated, and maintained large datasets (1000+ records), identifying discrepancies and reducing recurring errors while maintaining 98% accuracy.
• Entered, compiled, and verified data from source documents in Microsoft Excel-based spreadsheets and structured databases.
• Advanced Microsoft Excel reporting using pivot tables, nested formulas, and data validation.
• Demonstrated exceptional attention to detail in data validation and data entry, resolving inconsistencies before reporting.
• Maintained detailed records of completed data processing tasks to support audits and workflow tracking. Collaboration & Communication
• Investigated error reports and resolved data discrepancies by coordinating with stakeholders and reviewing source data.
• Consistently met high-volume deadlines in fast-paced environments.
• Communicated complex technical concepts clearly to diverse audiences, supporting decision-making and system and application adoption.
• Applied interpersonal skills to coordinate fast-paced, multi-faceted workloads with team, align and contribute to goals, and support cross-functional technical, training, and reporting initiatives. Technical Troubleshooting & Systems Support
• Resolved ~40 application/system issues annually through structured troubleshooting and root-cause analysis.
• Delivered hands-on training in Microsoft Office products, Adobe Creative Suite products, and foundational cybersecurity practices to improve digital literacy.
Certifications
Google Cybersecurity Professional Certification Coursera December 2025 Link to transcript Agile Foundations & Agile UX Design LinkedIn November 2023 Work Experience
Student & Caregiver, Professional/Personal Sabbatical, Denver Metro, CO 9/2024 – present Provided full-time care for an ailing family member. Engaged in structured study to earn certifications. Information Technology Specialist, NDIT EduTech, Fargo, ND 4/2022 – 8/2024 Regional Manager, Microsoft TEALS Program (TEKSystems), Fargo, ND 4/2019 – 4/2022 Teaching/Research Assistant, Department of Computer Science, NDSU, Fargo, ND 1/2018 – 5/2019 STEM Instructor/Student Adviser, TRIO/Student Support Services, NDSU, Fargo, ND 8/2016 – 5/2018 Education
Graduate Certificate in Cybersecurity, North Dakota State University Fargo, ND Expected Spring 2026 Master of Science, Geosciences, University of Wisconsin-Madison Madison, WI Bachelor of Science, Geology, Northern Arizona University Flagstaff, AZ