Julia Bain II
***********@*******.***
QUALIFICATIONS:
Committed and hard-working with a positive attitude
• Enjoys working as part of a team
• Professional, organized, and detailed oriented
• Works independently and comfortably in a fast paced environment
• Completed Business Technologies Foundations Course
● Proficient in Microsoft Word, Access and Excel
SKILLS:
PRODUCTION/WAREHOUSE/LOGISTICS
● Unload and load trucks by hand
● Scan parcels
● Induct parcels onto sorter by size
● Lift, push, stack parcels, wrap, label, and move skids
● Process packages and create mailing containers
● Sort packages to correct location according to label, load chart or scanner
● Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials.
● Large warehouse settings where products are shipped to customers on a daily basis, work in planning and expediting products
● Work in labor intensive positions, continually repeating a process in a team environment to mass produce a product or service
• Involved with everything from assembling, loading and unloading machines, or soldering parts and pieces together
• Rotated into different jobs after several weeks to offer them a change in their work environment
• Estimating the number of products to be expedited each day by receiving reports from other departments within the company, such as sales and customer service
• Then pull products as needed by evaluating
• Received and ship products in an expedited manner OFFICE SKILLS
• Knowledge of Microsoft Office Suite
• Keyboarding
• Familiar with switchboards and multi-line telephones
• Proficient in the use of the 10-Key Calculator
• Experience using office equipment such as fax machines, copiers and printers
• Able to communicate with customers, employees, and other individuals to answer questions, or explain information, take orders, and address complaints CUSTOMER SERVICE
• Respond courteously to customer inquiries and complaints
• Make outbound calls and contact existing customers to ensure that services are completed to their satisfaction
• Provide information to clients and customers about company policies and procedures
• Maintain a neat and orderly work station
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
FOOD SERVICE
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
• Prepare checks that itemize and total meal costs and sales taxes and collect payment
• Serve food or beverages to patrons, or serve dishes at tables as required
• Present menus to patrons and answer questions about menu items, making recommendations upon request
• Clean tables or counters after patrons have finished dining
• Set tables with clean linens, condiments, or other supplies
• Scrape and stack dishes and carry dishes and other tableware to kitchens for cleaning
• Clean up spilled food or drink or broken dishes and remove empty bottles and trash
• Fill beverage or ice dispensers
• Stock cabinets or serving areas with condiments and refill condiment containers
• Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand
• Place clean dishes, utensils, or cooking equipment in storage areas
• Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
JANITORIAL/HOUSEKEEPING SERVICES
• Kept floors clean by sweeping, mopping, scrubbing or vacuuming them
• In charge of gathering trash and emptying it in the main containers to be picked up by trash collectors
• In charge of servicing, cleaning and supplying the bathrooms
• Cleans and polishes furniture and fixtures
• Cleans the windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges and squeegees
• Dusts the furniture, walls, machines, and equipment making sure that everything is kept cleaned and maintained
• Drives vehicle to perform or travel to cleaning work
• Cleans laboratory equipment, such as glassware and metal instruments, use solvents, brushes, rags, and power cleaning equipment
• Required to monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created EMPLOYMENTEMPLOYMENT HISTORY:
Newspaper Carrier, The Free-Lance Star 02/2018 – Present General Warehouse Associate, Macy’s Fulfillment Center 08/2017 – 01/2018 Parcel Assistant, FedEx SmartPost 11/2017 - 01/2018 Newspaper Carrier, The Journal 11/2016 – 06/2017
Production Worker, Macy’s Fulfillment Center 10/2016 – 05/2017 Package Handler, FedEx Ground 04/2016 – 08/2016
Parcel Assistant, FedEx/SMX Staffing 12/2015 – 02/2016 Production Worker/Logistics, Nordstroms/Prologistix. 10/2015 – 12/2015 Quality Control Inspector, Panalpina Inc./Kelly Services 09/2014 - 11/2014 Production/Warehouse Worker, Officer Equipment Company 06/2013 – 08/2013 Janitor/Housekeeper, BG&T Moves 11/2011 – 08/2012
Lead Teacher, Touch Hearts Christian Center 10/2010 – 06/2012 Volunteer Teacher’s Aide, Devine Grace Academy 06/2010 – 09/2010 Newspaper Carrier, The Free-Lance Star 05/2010 – 07/2010 Telephone Research Interviewer, Princeton Data Source 09/2008 – 04/2009 Server/Hostess/Dishwasher, Ruby Tuesday 08/2007 – 04/2008 Sales Associate/Stockroom Clerk, Ross Dept. Store 08/2006 – 02/2007 Administrative Asst./Accounting, Temporary Solutions 03/2006 – 04/2006 Receptionist, Friends and Company 09/2005 – 12/2005 Sales Associate, Hecht’s Dept. Store 12/2004 – 07/2005 Cashier/Customer Service Rep., Target 10/2000 – 05/2001 EDUCATION:
Keystone Job Corps Center Data Entry Certified
T.C. Williams High School graduate
References Available Upon Request