Alejandra Goodwin
Des Moines, IA
*******************@*****.***
Summary
Detail-oriented and reliable professional with customer service and administrative support experience. Skilled in managing multiple tasks, maintaining accurate records, and providing excellent service in fast-paced environments. Strong communication, organization, and problem-solving abilities with a commitment to efficiency and professionalism.
Skills
Data Entry & Record Keeping
Microsoft Office (Word, Excel, Adobe)
Customer Service & Communication
Multi-line Phone Systems
Scheduling & Coordination
Attention to Detail & Accuracy
Team Collaboration
Time Management
Education
Mount Pleasant High School – Mount Pleasant, IA
June 2020
2015-2020 Honor Roll
Member of NATIONAL Honor Society 2020
Arizona State University / Bachelor of Urban Planning
August 2025 – Current
Experience
Bassin Robbin’s Head Cake Decorator – Des Moines, IA
May 2021 – Current
- Provide customer service by assisting clients with orders and special requests
- Handle cash register transactions accurately and efficiently
- Manage order intake, scheduling, and timely completion of customer orders
- Maintain organized records of customer requests and inventory
- Collaborate with team members to ensure smooth daily operations
- Resolved customer concerns professionally
Walt’s Taproom– Mount Pleasant, IA
2019 – 2020
- Delivered excellent customer service in a fast-paced environment
- Processed orders and handled cash transactions accurately
- Assisted with inventory tracking and restocking
- Maintained cleanliness and organization of work areas
- Worked collaboratively with team members to meet business goals
Additional Qualifications
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize effectively
- Dependable, punctual, and adaptable
- Quick learner with a positive attitude
References
Provided upon request