Entry-Level IT Professional with Security+
Resume:
David Morris
Colorado Springs, CO *****
***************@*****.***
WWW: Bold Profile
Resident & Customer Service
Office Administration
Issue Resolution & Follow-Up
Documentation & Compliance
Payment Processing &
Recordkeeping
Vendor & Contractor
Communication
Scheduling & Coordination
Problem-Solving & Critical
Thinking
Microsoft Office & Data Entry
Confidential Information
Handling
www.linkedin.com/in/david-
morris-99b322275
Spanish
Detail-oriented professional with strong experience in customer service, administrative operations, and issue resolution across IT, finance, and military environments. Known for exceptional communication, reliability, and the ability to manage sensitive information with accuracy and confidentiality. Skilled in supporting clients, coordinating workflows, resolving problems, and maintaining organized documentation — strengths that translate directly into property management. Brings a disciplined, service-focused approach and a proven ability to work with diverse residents, vendors, and internal teams. Electrical Assembler / IT Assistant
Thermo Fisher Scientific, Colorado
Springs, CO
October 2024 - Current
Senior Loan Officer
AmeriSave Mortgage Corporation,
Georgia
January 2020 - January 2022
Wholesale Accounts Executive
Caliber Home Loans, Texas January 2019 - January 2020 Senior Loan Advisor
Freedom Mortgage Corporation January 2017 - January 2019 RELEVANT EXPERIENCE
Prepared, configured, and deployed new computer systems, demonstrating strong organizational and administrative skills.
Coordinated with vendors to manage licensing and compliance requirements.
Maintained accurate records of hardware, software, and equipment changes. Provided responsive support to employees, troubleshooting issues and ensuring timely resolution.
Decommissioned outdated equipment while following strict data-protection procedures.
Delivered high-quality customer service by guiding clients through complex financial processes.
Managed sensitive documents, compliance requirements, and deadlines. Mentored junior staff to improve performance and workflow. Conducted market and policy research to provide accurate information to clients.
Built and maintained strong relationships with wholesale clients. Used Salesforce to track communication, tasks, and documentation. Coordinated with internal departments to ensure smooth processing and timely completion of loans.
Provided training and support to broker partners.
Guided clients through documentation and digital signing processes. Managed a large portfolio of accounts while meeting strict deadlines. Explained policies, fees, and requirements clearly to clients. Developed strategies based on market trends and competitor offerings. Skills
Websites, Portfolios,
Profiles
Languages
Mortgage Loan Originator
Fay Mortgage January 2014 - December 2016
Assisted clients in selecting appropriate financial products based on their needs.
Reviewed financial and legal documents for accuracy and compliance. Supported and trained junior advisors.
Provided expert guidance throughout the mortgage process. ICOHS College at San Diego, CA
Cyber Security Specialist Program January 2023
Completed 01/2023
Education
CERTIFICATIONS
CompTIA Network+
CompTIA Security+
United States Marine Corps Veteran Demonstrated discipline, reliability, teamwork, and mission-focused performance.
MILITARY SERVICE
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