Data Entry and Administrative Specialist Resume Title

UROS MILOVANOVIC

Kragujevac, Serbia +381-**-***-*** ******************@*****.***

Driver’s License: Category B

PROFESSIONAL SUMMARY

Detail-oriented administrative and logistics professional with multi-year experience in dispatch operations, customer service, and financial documentation. Experienced in invoice processing, bank statement entry, and record management. Currently completing an Accounting course to transition into accounting and administrative roles. WORK EXPERIENCE

Travel Agency Administrative Assistant Plan A Travel Jun 2025 – Feb 2026

Organized travel arrangements for clients

Monitored reservations and payment processing

Entered domestic and international invoices

Recorded bank statements and cash transactions

Maintained documentation using InFormo software

Dispatcher Zoom Ride Inc.

Oct 2023 – Oct 2024

Planned and optimized delivery routes

Coordinated drivers and monitored shipments

Communicated with clients regarding delivery status

Maintained transportation cost records

Improved operational efficiency through route analysis Dispatcher Liberty Cab

Oct 2022 – Oct 2023

Coordinated drivers and managed daily assignments

Monitored transportation requests and deadlines

Reduced operational costs through route optimization

Prepared operational reports

Insurance Sales Assistant Compass Development International Jun 2022 – Sep 2022

Assisted in preparing and analyzing insurance offers

Maintained client database and documentation

Communicated with customers via phone and email

Prepared sales performance reports

Front Desk Receptionist Motel Moment

Jun 2019 – Dec 2019

Managed guest check-in and check-out

Handled reservations and online booking platforms

Resolved guest complaints and provided customer support

Maintained administrative records

Customer Service Representative Switch CM

Sep 2018 – Feb 2019

Provided technical and customer support

Responded to client inquiries via phone and email

Maintained service documentation

Technical Support Specialist (Booking Platforms) Jan 2018 – Aug 2023

Provided application support for users

Resolved technical issues and tracked user feedback

Assisted with testing and improving platform functionality EDUCATION

High School Diploma – Tourism Technician (2017)

Currently completing Accounting Certification Course SKILLS

• Invoice Processing & Financial Data Entry

• Bank Statement Reconciliation

• Administrative Support

• Logistics Coordination

• Customer Service

• Microsoft Office (Advanced)

• WordPress (Intermediate)

• Basic Adobe Photoshop

LANGUAGES

English – Advanced

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