E: **************@*****.*** 631-***-**** A: Huntington Station, NY 11746
PROFESSIONAL SUMMARY
Analytical Accounts Receivable Supervisor with successful career supervising 6 personnel, including training, work allocation and problem resolution. Skilled in financial statement preparation, general ledger activities, accounts receivable processing and collections. Effective leader with 14 years of hands-on experience in janitorial industry.
ACCOMPLISHMENTS
WORK HISTORY
Premium Retail Services Inc - Merchandiser
New York
06/2023 - Current
Amazon - Shift Leader
Syosset, NY
07/2019 - 11/2023
SKILLS
EDUCATION
Howard University
Washington
05/2005
Psychology
• Developed AR strategy cutting overdue invoices by 35% Earned "Employee of the Month" award in December 2014 and July 2022.
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• Supervised team of 6 staff members.
Developed and executed merchandising strategies to enhance product visibility and drive sales.
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Collaborated with retail partners to ensure compliance with brand standards and promotional displays.
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Trained and mentored junior merchandisers on best practices and merchandising techniques.
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Removed damaged, out-of-code, not-in-set and discontinued items from displays.
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Conducted regular store audits to assess planogram adherence and inventory accuracy.
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Answered customer questions regarding store merchandise, department information, and pricing.
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Oversaw team operations, ensuring adherence to safety and productivity standards.
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Trained new hires on efficient workflows and operational procedures.
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• AR Management
• Billing Systems
• Team Leadership
• Process Improvement
• Data Analysis
• Negotiation
• Stock rotation
• Reliable and punctual
Customer relationship management
(CRM)
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Y H YOLANDA HENDERSON
Capital Contractors, Inc. - Accounts Receivable Supervisor Islandia, NY
03/2005 - 06/2019
Implemented process improvements, enhancing workflow efficiency and reducing downtime.
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Trained new employees and delegated daily tasks and responsibilities.
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• Reduced outstanding debts by 30% within 7 months
• Implemented new billing system increasing efficiency by 25%
• Managed $7 million in monthly receivables
Developed and maintained strong relationships with clients to facilitate payment collections.
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Monitored aging reports, identifying discrepancies and addressing issues proactively.
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Supervised accounts receivable team, ensuring timely processing of invoices and payments.
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Enhanced team productivity by providing regular training on accounting software and tools.
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