Hands-On Accounting Manager / Controller

David E. Jaffe

************@***.*** 516-***-**** East Meadow, NY 11554

Results-oriented, highly organized, resourceful, and insightful team player with a consistent record of exceeding standards and expectations. Analytical professional skilled in successfully preparing and navigating companies through periods of accelerated growth and reorganization. Clear communicator, adept at fostering synergy and facilitating cross-functional collaboration to achieve strategic objectives, by promoting a culture to strive for excellence and continuous improvement. Main point of contact for all accounting functions, including resolution of all client and vendor issues. Manage all aspects of accounting, accounts payable, accounts receivable, financial reporting & analysis, cash management, payroll, budgeting & forecasting, bank reconciliations, and vendor relations. Demonstrates advanced proficiency with a wide range of accounting and payroll system software, such as MS Office Suite, QuickBooks Pro/Desktop/Online, PeopleSoft Financials and HR, SAGE Intacct, Salesforce, ADP WorkforceNow, Compupay HRIS/ESS, CampusVue, MYOB and others.

Areas of Expertise include:

Workflow/Process Improvement

Data-Driven Analysis & Strategy

Highly Proactive & Adaptable

People Management & Leadership

Financial & Business Acumen

Budget Management & Forecasting

Staff Training & Mentoring

Customer Service & Retention

Conflict Resolution Specialist

Professional Experience

ACCOUNTING MANAGER – AMARACON TESTING & INSPECTIONS – Hicksville, NY 10/2023 – 02/2026 (QuickBooks Desktop/Online)

Specializing in public works and transit infrastructure projects for the construction industry. Managed all accounting operations (invoicing, A/P, A/R, collections, waivers, certified payroll, etc.) and prepared financial statements and reports for executives.

Key Accomplishments:

Managed the accounting department's workload throughout a period of 300% company growth.

Developed and executed effective collection strategies, achieving a payment rate exceeding 99.9% for all invoices.

Main Point-of-Contact – Resolved all customer and vendor inquiries by collaborating with all departments and staff to ensure best practices, accurate execution, continuous infrastructure improvements, and client dispute resolutions.

FINANCIAL CONTROLLER – BOOKKEEPING AND BACK-OFFICE SOLUTIONS LLC / CHRISTIAN SIRIANO LLC – Manhattan, NY 7/2022–10/2023 (QuickBooks Online)

Well known fashion designer - Managed all accounting operations (invoicing, A/P, A/R, collections, reports, etc.)

ADMINISTRATION & OPERATIONS CONSULTANT-- HEMPSTEAD PUBLIC SCHOOLS Hempstead, NY 8/2019 - 6/2022

Conducted research, initiated, and executed enhanced administrative and operational tasks and projects across various departments and schools, including Technology, Human Resources, On-Boarding, Admissions, Facilities, and Administration.

OPERATIONS MANAGER -- REPUBLIC PARKING SYSTEMS / MTA Brooklyn, NY 6/2018 - 7/2019

Managed 40+ employees in multiple departments, such as Administration, Inquiry, Payments, Hearing Support, and Collection/Enforcement Units for MTA’s Transit Adjudication Bureau (TAB) Unit. Created new call campaign strategies and tracking for the Collections unit.

BUSINESS MANAGER / CONSULTANT -- ADVANCED DENTAL CARE / BROOKLYN DENTAL Brooklyn, NY 2/2017 – 6/2018

Directed & developed organizational infrastructure and accountability protocols for multi-practice dental office, including staffing, payroll/compensation, human resources, bookkeeping, and customer deliverables. Responsible as the multi-departmental go-to-person/problem-solver/conflict resolution specialist. Trained employees in customer service techniques.

Key Accomplishments:

Re-initiated dormant expansion plans for new office space, increasing operatories from 4 to 7, worked with owner & managers to acquire all necessary supplies, equipment, and additional staff.

Improved systems efficiency by upgrading accounting software to QuickBooks Online, restructured chart of accounts, and upgraded all payroll processing from manual to online.

Reorganized administrative and documentary functions, improving employee relations/retention, communication. Created record-retention and best practices systems to track company business and progress.

FINANCIAL CONTROLLER -- OPINION ACCESS CORP Long Island City, NY 7/2014 – 12/2016 (SAGE MAS90 & QuickBooks Online)

Family-owned phone/online survey business. Managed all aspects of accounting, financial reporting, budget analysis & forecasting, cash management, collections, vendor relations, and payroll. Renegotiated favorable vendor contracts to cut costs.

Key Accomplishment:

Analyzed and upgraded accounting software from SAGE MAS90 to QuickBooks Online. Enhanced financial reporting and analysis, reducing auditing time processes by 75%.

FINANCIAL CONTROLLER & HUMAN RESOURCES DIRECTOR -- DH ENTERPRISE & ASSOCIATES RVC, NY 3/2013 – 7/2014

Provided comprehensive administrative, financial, and HR/Payroll/Benefits leadership for $50M family-owned travel and tourism business. Directed all aspects of financial functions, accounting, contract purchases & compliance. Improved communication and collaboration between departments, resulting in increased efficiencies and profitability. QuickBooks Online.

Key Accomplishments:

Saved over $300K per year by realigning 40+ cross-functional employees and resolving point of contact issues.

Created and implemented new tracking procedures to closely monitor payments from marketing partners; recovered $50K in previously missed or erroneous payments.

FINANCIAL CONTROLLER & OPERATIONS DIRECTOR -- SANFORD-BROWN INSTITUTE New York, NY 1/2010 – 2/2013

Oversaw finance, administrative and operational control for $25M health school with 200+ staff and faculty. Managed 10, within all functions in accounting, payroll, procurement, customer service, vendor relations, and facilities. Led month-end close, fiscal analysis/reporting/forecasting functions, and maintained compliance controls. Reported directly to Campus President and Corporate VP of Finance. Point of contact for employees, faculty, students’ on-site issues and conflict resolution specialist. Trained employees in customer service techniques. (PeopleSoft Financials & HR and others).

Key Accomplishments:

Established significant infrastructure improvements and technologies that enhanced administrative capabilities, including 150 new computers, construction of additional office floor, capital projects and new equipment for classrooms/offices, and office layout redesign valuing $1.1M.

Managed daily operations during company-wide reorganization, took on additional leadership responsibilities. Executed plans for school staffing expansion, and later with forecasted Reduction-in-Force directives from Corporate Office.

CONTROLLER / OFFICE OPERATIONS DIRECTOR -- COMMUNITY MEDIA LLC Manhattan, NY 1/2000 – 1/2010

Directed all non-editorial departments such as finance, accounting, administration, HR/Payroll/Benefits, IT, and operations. Oversaw the subscription, distribution, and telemarketing departments. Managed customer service, vendor contracts and facilities. Responsible as the multi-departmental go-to-person / problem-solver / conflict resolution specialist. Played a key role in stabilizing the company after business was directly affected by the events of Sept. 11th, 2001, and in collaborating with non-profits to improve local business communication with residents. (MYOB & QuickBooks Pro).

Key Accomplishments:

Facilitated over 400% growth, coordinating with owner in developing and implementing business models. Improved the administrative, financial, and operational infrastructure and documentation. Increased client business retention by working with the advertising department, analyzing sales revenue, and executing recommended improvements and strategies. Developed and implemented solutions that increased collections.

Built upon client relationships, directly responsible for increasing legal advertising revenue from $70K to over $350K per year, by enhancing customer service, communications, procedures, and documentation.

Managed separate real estate entity, i.e., point-of-contact, finances, rent collection, facilities, and security.

OFFICE OPERATIONS MANAGER – KEA CAPITAL, LLC Manhattan, NY 6/1996–12/1999

Managed and motivated 20+ employees in providing critical, time-sensitive market and business intelligence to major financial institutions. Coordinated workflow for maximum efficiency and productivity while gathering information and meaningful insights on 2,000 public and private companies.

Key Accomplishments:

Increased the organization's capacity to meet customer demands by 45% in the first year by reengineering employee job functions and streamlining operations. Cut production dept. expenses by over 60% by overhauling data collection and file management processes. Partnered with the company owner in introducing solutions that boosted competitiveness and allowed the company to keep up with the changing pace of technology.

Education

Bachelor of Science in Statistics – Minor in Business and Mathematics – Graduated 1987

STATE UNIVERSITY OF NEW YORK AT ONEONTA Oneonta, NY

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