Junior Customer Service Associate and Admin Assistant

JAMYA COLES

**************@*****.*** 240-***-**** Waldorf MD

Objective

I am a 16-year-old hardworking and motivated student with a 4.0 GPA not many years of experience in the working world. I am looking for part time after school, weekend job that can help me on my journey for success in any industry. Solid history. balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational

Skills

Timeline Planning and Management

Sensitive Material Handling

Report Analysis

CRM and Office Management Software

10-Key Proficiency

Strong Organizational Skills

Multitasking and Time Management

Experience

Target Waldorf, MD

03/2025- 04/2026

Worked guest service desk

Worked Self check advocate

Worked Check lanes

Pushed Re shop

Worked Starbucks

Worked Pizza Hut

Wawa Waldorf, MD

09/2024 – 12/2025

Worked mainly in the deli area

Worked in the drink area

Worked in the Pizza area

Red sprinkle Washington, DC Model

06/2023 – 08-2023

Made visions of 90’s fashion w

Created looks of fashion

Organized an event to show case our work with the models (me) modeling the outfits.

We also created other things like scrunchies.

Limitless Cleaning Service Washington, DC Administration Assistant

06/2021 - 08/2022

Greeted visitors or callers daily to handle questions or direct to appropriate.

staff.

Processed incoming mail and packages and placed envelopes in bins for

employees.

Directed customer communication to appropriate department personnel.

Inventoried and ordered supplies for office.

Monitored schedules and calendar obligations for executives.

Family Childcare Oxon Hill, MD Babysitter

03/2020 - 05/2021

Monitored children's safety and well-being to prevent accidents and falls.

Enforced rules to teach good manners and maintain safe environment.

Cared for children of various ages and assisted with feeding, dressing and

directing activities.

Read stories and played alphabet games to promote early literacy.

Communicated with children's parents or guardians about daily activities,

behaviors and related issues.

Supervised and cared for children ages [6] to [8].

Education and Training

Friendship Pcs Armstrong Academy Washington, DC

Thomas Stone High School Waldorf MD

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