Data-Focused Operations & Analytics Professional

Ashley Ball

256-***-**** ********@*****.*** https://www.linkedin.com/in/ashleysball

PROFILE

Detail oriented professional with 5+ years of experience in high-volume data entry, customer communication, and administrative support. Proven ability to accurately manage 100+ accounts, process financial records, and handle client interactions across multiple systems. Skilled in maintaining data integrity, resolving discrepancies, and delivering efficient service in fast paced environments. SKILLS

Data Entry (High Volume & Accuracy) SAP, SAGE, & QuickBooks Customer Service & Call Handling Microsoft Excel (Data Tracking, VLOOKUP, Pivot Tables Account Management CRM & Accounting Systems

Critical Thinking & Problem Solving Time Management & Multitasking 40-45 WPM, 100% Accuracy Comfortable in independent & team environments EXPERIENCE

FINANCIAL OPERATIONS SUPPORT, LIVING BY FAITH MINISTRY, 256-***-**** - 2025-CURRENT

• Manage and update confidential financial records for 100+ client accounts, ensuring 100% accuracy in data entry and reporting

• Enter and process large volumes of invoices, payments, and account data daily using QuickBooks and Excel

• Communicate with members, leadership, and vendors to resolve billing issues and account discrepancies

• Process payroll and financial transactions while maintaining strict confidentiality

• Generated reports to track account activity, improving organization and reducing reporting errors MASS PRODUCTION TRAINER, HONDA MANUFACTURING, 205-***-**** — 2020-2025

• Tracked and entered production and inventory data using SAP systems

• Trained and supported 30+ employees, improving workflow accuracy and efficiency

• Monitored production records and corrected discrepancies to maintain confidential data integrity

• Communicated daily updates between team members and management to ensure smooth operations

• Assisted in documenting compliance and performance metrics across teams MEN AND KIDS SHOE BUYER, WAKEFIELD’S FAMILY CLOTHING, 256-***-****, 2018-2020

• Managed purchase orders and inventory records using SAGE system

• Maintained B2B relationships and negotiated pricing to bring fair value to the company

• Organized, managed, and processed vendor records, invoices, budgets, purchase documentation, and inventory tracking systems.

ANTONIO MELANI BRAND SPECIALIST, DILLARD’S, 256-***-****, 2015-2018

• Delivered customer service in a fast paced retail environment, assisting 50+ customers daily

• Processed transactions and handled customer inquiries with accuracy and professionalism

• Maintained product and sales records to support store operations

• Utilized CAD to contact 50+ customers daily and secure purchase commitments through effective communication and follow up

CNA, NHC HEALTHCARE, 256-***-****, 2010-2012

• Recorded patient data, vitals, and daily health updates with high attention to detail

• Maintained accurate documentation to support medical stage decision making

• Communicated patient needs clearly to healthcare teams EDUCATION

Jacksonville State University- Bachelor of Science in Finance- In Progress Coursera- Project Management- In Progress

SQL Foundations- In Progress

AWARDS

Team Spotlight- 2024

Negotiated a $1.2M deal to $500K- 2018

April Employee of the Month- 2018

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