Operations & Customer Service Specialist
Resume:
Ernest G. Santos II
San Antonio, TX 78221
***********@*****.***
Summary
Provide great customer service at a high level, reliable, hard worker, and responsible. An opportunity in a team environment, fast past, and advancements. Developmental techniques in special skills highly executed in Microsoft Word, Power Point and Excel. Class taken to implement knowledge capability in Basic Computer and Pharmacy Technician.
Education
Southern Careers Institute- 238 Southwest Military Dr., Suite 101-San Antonio, TX 78221
Phone: 210-***-**** Pharmacy Technician 04-2015 Graduate11-2015
Skills
Work History
San Antonio Behavioral Hospital June 2025-November 2025
HIMS Medical Records Clerk
Store patients medical records by number/ Send to our off-site for extra storage of patients medical records, flag records for missing doctors signatures, dates, or time of treatment, verify all records are filled with patient name, address, signature, etc or patient guardian information, and pick up records from doctor office when finish of signing or dropped to doctors office for signatures.
River City Federal Credit Union June 2024-March 2025
Part Time Bank Teller
Count out teller box at end of work shift, verify members ID’s/ update current address on their profile account, transaction cash or checks to be processed/ or deposited into members accounts, and provide excellent customer service to ALL members.
Southwest Research Institute’TEMP September 2017-January 2023 Clerk 2 Shipping & Receiving
Separate surveys in Alphabetical order, scan in log of surveys to be transferred to Lab for testing, and assemble/break down boxes together for work order shipment.
H-E-B Grocery Store: San Antonio, TX March 2015 – August 2017
Night Stock Controller
Contribute pallets, restocked aisles with new products and show excellent customer service.
Guadalupe Lumber Company: San Antonio, TX November 2013 - May 2014
Yard Worker
Off/load 18 wheelers with building materials with building materials, off/load customer’s vehicles and trailers, checked all inventory, signed In/Out customers’ orders, and showed excellent customer service.
References
Roque Rodriguez-Manager-210-***-****
Andrew Rios-Manager-210-***-****
Yesenia Martinez-Assistant Manager-
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