Cybersecurity Professional Trainee - IT Generalist & Support

Kristopher Archer

757-***-**** **********.*.**********@*****.***

Virginia Beach, VA

Summary

As a Certified CyberSecurity Professional trainee, I have strong technical, problem-solving and communication skills. I am Comptia Security + certified looking for an opportunity to bring diverse experience and drive to an organization seeking to create solutions and safeguards for their users and the public. With over 19 years of professional service, my skills and experience are commensurate for all environments.

Skills

Programming: Python, Powershell, Perl

Systems: Windows, Linux, Unix

Security: SIEM, vulnerability-scanning, penetration testing, system hardening, Identity and Access Management, Active Directory, technical support, patch management, log analysis, cloud security, data classification, Internet of Things

Abilities

● Hardware & Software Troubleshooting

● Customer Support & Communication

● Remote Desktop Support

● Network Configuration & Security

● Operating System Installation & Configuration (Windows, macOS, Linux)

● IT Ticketing Systems (e.g., ServiceNow, Zendesk, Freshdesk)

● Microsoft Office Suite (Excel, Word, PowerPoint)

● VPN and Virtual Machine Setup

● Knowledge of Active Directory, DNS, DHCP

● Remote Support Tools (e.g., TeamViewer, LogMeIn)

● Antivirus & Malware Removal

● Time Management & Multitasking

● Documentation & Knowledge Base Creation

Education & Certifications

CompTIA Security +July 2023 - July 2026

Springboard, Certified Cybersecurity Professional Trainee September 2022 - July 2023 Troy University, Master of Management January 2011 - May 2014 United States Sports Academy, Bachelor’s Sport Management August 2008 - December 2010 Experience

Human Resources/IT Generalist, Resilience Comprehensive Mental Health Services

● Conduct new employee Onboarding

● Facilitate new hire training

● Assign access to all Company IT applications

● Train employees on relevant IT applications

● Maintain computer systems for office

● Manage email accounts

● Maintain hardware and software components

● Provide technical support for devices and applications Division Director, City of Danville June 2022 - September 2025

● Provide customer service to the public (population 40,000) and internal stakeholders (120)

● Leadership, managing full time (two) and part time staff (20)

● Organizing and implementing goals and objectives consistent with the needs of Citizens in a municipal setting

● Present and report to City Council and other external stakeholders on projects, programs and capital improvements

Certified Cybersecurity Professional Trainee, Springboard September 2022 - July 2023

● Completed 380 + hours of hand on training with 1 on 1 mentor

● Completed over 40+ projects

● Completed the Capstone project, vulnerability test and report

● Performed simulated reconnaissance of the client, simulated target identification and scans against the external network, simulated the identification of vulnerabilities, assessed the threats and made recommendations, created two mock reports for the client: An Executive Summary for the client’s senior management, and a Detailed Technical Report for the client’s IT staff.

● Goal: Identified the tools and techniques to be used to perform host discovery and enumeration.Goal: Identify the tools and techniques to be used to scan for vulnerabilities. Tools, Nmap, Tenable Nessus, OpenVas, Burp Suite, Wireshark

Division Coordinator, City of Chesapeake June 2013 - April 2022

● Innovate new ideas to perform tasks more efficiently

● Manage and mentor two full time and over 20 part time employees

● Complete tasks and projects in a timely fashion using independent judgment

● Present and report to City Council and other external stakeholders on policies, procedures and Community involvement

● Provide customer service to the public (population 230,000) and internal stakeholders (400)

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