Operations Specialist

MICHAEL HUSSEIN

Innovative, creative, and dedicated professional committed to achieving success. Hardworking and efficient in completing tasks in a timely manner. Equally effective and confident when working independently, with teammates, or with clients. Possess excellent oral and written communication skills and extensive knowledge in sport/fitness. Skilled in problem-solving and taking on high levels of responsibility.

Skills

Work History

Assistant Mens Basketball Coach

SUNY Delhi, Delhi, NY October 2023 - Current

Oneonta NY 929-***-****

****************@*****.***

Teaching

Coaching

Outlook

Recruiting

Microsoft Office

Communication Skills

Mentoring

Physical Education

Nutrition

Google Workspace

Regular attendance during scheduled practices and film sessions, as well as attending home and away games

unless otherwise discussed.

Represent the Men s Basketball program in a positive and professional manner both on and off the floor.

Organizing practice plans and individual player development plans Organize game uniforms before tipoff or departure for home and away competitions. Monitor study hall and other team related events as they occur throughout season. Handling of team training equipment

Teach and monitor basic skills and concepts during practice when needed. Assist with individual training sessions when possible. Recruiter

Springbrook, Oneonta, NY October 2023 - Current

Independent Living Supervisor

Job Corp Academy, Oneonta, NY May 2024 - October 2024 Assist with controls during film sessions when needed. Assist with laundry

Plan and order meals during away games and winter break. Social media marketing

Assist with driving vans to away contests when needed. Determine the suitability of the applicant for employment. Manage the full recruitment cycle from sourcing candidates to onboarding new employees. Build applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites.

Determine applicant requirements by studying job description and job qualifications. Build rapport with hiring managers to assess the needs of each open position. Become familiar with hiring locations, geography, and territory. Maintain a high level of weekly candidate calls.

Ensure all onboarding and background checks are processed and verify candidate qualifications based on job description and requirements.

Ensure hiring compliance by completing self-audits of hired employees. Support one or several departments for staffing needs. Participate in recruiting events, job fairs, site visits as required. Act as liaison with area employment agencies and advertising agencies. Conduct pre-boarding process.

Ensure I9 Compliance.

Responsible for HR process and procedure compliance with industry regulations including but not limited to OPWDD, SED and OCFS.

Perform a wide variety of Human Resource functions including benefit administration, employee communications, and other similar duties as necessary Supervised ILAs (Independent living advisors) who directly interact with students. Provided coaching, guidance, and professional development opportunities to ensure ILAs effectively support students and adhere to program guidelines

Act as student advocates, ensuring their well-being and addressing their academic and personal concerns.

Create a safe space for students to voice their needs, connecting them with relevant resources, and intervening in challenging situations.

Play a vital role in maintaining a safe and secure living environment. Mediate disputes among students. In crisis situations, ensure student safety and well-being by following established protocols and collaborating with security or emergency personnel. Collaborated with other staff members to develop and implement programs that equip students with the skills necessary for independent living.

Operations Manager

Success Academy, Brooklyn, NY June 2022 - June 2023 Assistant Men's Basketball Coach

Borough of Manhattan Community College,

Manhattan, NY

October 2016 - October 2019

Education

Bachelor's in Business and Entrepreneurship December 2024 Georgetown University

Foster a positive and supportive dormitory environment by organizing social activities and promoting student interaction.

Maintain tactical control of project budgets and timelines to keep teams on task and achieve schedule targets

Document project progress to fulfill project requirements and establish traceability in a timely manner Plan and implement new systems to increase productivity and meet data outcomes by training school staff around operational systems, deliverables, and priorities to foster the efficiency of running a school

Cultivate and execute vision of 5-8 project lifecycles each month for on and off campus events that involve event planning, project coordination, facilities management, and cross functional team collaboration

Cross-train new hires on a monthly basis for another school location to ensure adequate staffing in all areas

Manage and build relationships with 15+ outside vendors such as campus security and custodial engineers, which improved formerly strained relationships Serve as Technical Lead and subject matter expert for all IT support and needs for the entire student body and staff

Regular attendance during scheduled practices and film sessions, as well as attending home and away games unless otherwise discussed

Represent the Men's Basketball program in a positive and professional manner both on and off the floor

Organizing practice plans and individual player development plans Organize game uniforms before tipoff or departure for home and away competitions Monitor study hall and other team related events as they occur throughout season Handling of team training equipment

Teach and monitor basic skills and concepts during practice when needed Assist with individual training sessions when possible Assist with controls during film sessions when needed Assist with laundry

Plan and order meals during away games and winter break Social media marketing

Assist with driving vans to away contests when needed Associate in Communication October 2019

Borough of Manhattan Community College, Manhattan

Locations

Oneonta, NY

Brooklyn, NY

Delhi, NY

Manhattan, NY

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