Administrative Operations & Project Support Professional

Stephen P. Goodchild

Senior Project Management & PMO Support Professional

Orange City, FL • Remote Work Preferred

Email: [***********@*****.*** ] • Phone: [407-***-****] LinkedIn: [your link]

Professional Summary

Senior Project Management and PMO Support professional with extensive experience in defense, aerospace, construction, and IT. Highly skilled in documentation, schedule tracking, contract coordination, and remote team support. Known for exceptional reliability, clarity, and disciplined follow-through. Seeking a remote, part-time senior role that leverages deep project operations expertise. As a professional with a disability, I bring a strong commitment to accessible communication, structured workflows, and consistent performance in remote environments. Core Competencies

• Project & Program Support

• PMO Operations

• Technical Documentation

• SOW/SSOW Review

• Contract & Vendor Coordination

• Schedule Tracking P6 (since 1983), MS Project (since !984) Schedule Publisher and Others

• Reporting & Metrics

• Quality & Process Documentation

• Remote Team Support

• MS Office & Real-Time Project Tools

Professional Experience

Raytheon / Warfighter Training Alliance

Senior Project Management Liaison / Task Order Manager 2008–2013

• Supported large-scale defense training programs with detailed project tracking and reporting.

• Coordinated task orders, deliverables, and contract documentation.

• Ensured alignment between PMO, engineering, and customer requirements.

• Managed schedules, risks, and real-time project data for leadership visibility.

• Maintained consistent performance in a high-security, detail-driven environment. Pringle Development

Operations Process Manager 2006–2008

• Streamlined operational workflows and documentation for construction projects.

• Improved process consistency and reporting accuracy across teams.

• Strengthened communication channels to support distributed teams. St. Joe Company

Coordinator of Process Control / IT Project Coordinator 2004–2006

• Supported IT project initiatives, documentation, and process control activities.

• Assisted with system updates, requirements tracking, and cross-team communication.

• Ensured documentation accuracy and timely updates for remote stakeholders. TEWS / Healthy Families Orange / ORMC

Data Analyst 2004

• Managed data reporting, quality checks, and operational documentation.

• Ensured accuracy and consistency across multiple reporting systems. Adecco / Hewitt Associates

Customer Service Associate 2003

• Provided customer support and handled high-volume inquiries with accuracy.

• Demonstrated strong communication and problem-solving skills. Earlier Technical & Project Roles

Lucent Technologies, Siemens Westinghouse, TruePositions, IBM, McDonnell Douglas, Boeing, Planning Research Corp ., and others

• Contributed to engineering, technical documentation, and project coordination across major aerospace and technology programs.

• Supported complex technical teams with structured documentation and process discipline. Education & Certifications

• Master’s Certification in Project Management – Stevens Institute of Technology

• Six Sigma Specialist

• Earned Value Management (EVM) Certified

• U.S. Navy Hospital Corps School

• Additional coursework: Accounting, Data Processing, Business, Hospital Administration Technical Skills

• MS Office Suite (Excel, Word, PowerPoint)

• MS Project, Primavera P6

• Real-time project tracking tools

• Documentation and reporting systems

Workplace Accommodation Statement

I perform at my best in structured, remote environments that support clear communication and predictable workflows. I am fully equipped for remote collaboration and committed to delivering consistent, high-quality results.

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