Brenda-Lyn Keaunui-Rattley
Pharmacy Technician
Honolulu, HI 96813
**.*******@*****.***
Authorized to work in the US for any employer
Work Experience
Retail Associate/Cashier
The Ups Store-Honolulu, HI
January 2023 to Present
• Receive & process packages for courier shipment.
• Operates copiers, fax machine, binding equiptments, laminating machine and point of sale devices.
• Provide accurate information on array of products and services.
• Pack and ship items to desire destinations.
Optometric Assistant
Dr. Eugene KL Young, OD-Honolulu, HI
November 2019 to November 2022
• Assisted patients with registration information and scheduling their next appointment.
• Greeted and checked in patients.
• Looked up and verified patient's insurance and discussing charges.
• Helped them to choose eyeglass frames and contact lens dispensing.
• Processed insurance claims using a computer, calculator and typewriter
• Utilized computerized softwares.
• Answered the telephone/checking e-mail appointment confirmations.
• Took blood pressure, PD and seg height measurements.
• Inputted insurance and patient's payments according to records. Delivery Driver/Warehouse
Pharma Care-Honolulu, HI
December 2018 to November 2019
• Loaded company's vehicle and check to make sure medications loaded matches invoices.
• Performed routine pre-trip auto safety inspection prior to departure.
• Collected payments in form on cash or check from patients.
• Unloaded medications and dispense to rightful person. Pharmacy Technician Externship
Straub Clinic and Hospital-Honolulu, HI
December 2018 to January 2019
• Assisted the pharmacist in reviewing, processing, preparing, and dispensing medications to patients all in accordance with state and federal regulations.
• Verified patient's insurance.
• Complied with Pharmacy policies and procedure.
• Answered phone calls with patience and appropriate customer service.
• Assisted with receiving, stocking and maintaining pharmacy inventory.
• Utilized pharmacy software to process prescriptions, document notes, and perform any other pharmacy duties.
• Performed duties assigned by the Pharmacy Manager and/or Staff Pharmacist. Valet Driver
Elite Parking-Honolulu, HI
August 2015 to January 2019
• Opened doors and assist guests/visitors entering and leaving property.
• Monitored and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic.
• Supplied guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
• Monitored and maintained safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/ supervisor.
• Maintained security of vehicles and vehicle keys.
• Communicated parking procedures to guests/visitors.
• Followed all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain confidentiality of proprietary information; protect company assets.
• Welcomed and acknowledged all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thanked guests with genuine appreciation.
• Spoke with others using clear and professional language; answered telephones using appropriate etiquette.
• Developed and maintained positive working relationships with others. Site Director/Bus Driver
YMCA of Honolulu, Nu`uanu Branch-Honolulu, HI
January 2002 to August 2015
• Provided childcare to children ages from 6 months - 13 years old.
• Maintained a safe environment for children to play.
• Planned out lesson plans to do activities with children.
• Supervised and managed co-workers, visitors, children, etc.
• Safely transported students to and from their destinations using the company's 15-passenger bus.
• Followed all safety procedures on the road.
Education
Pharmacy Technician Program (Certificate)
Hawaii Medical College-Honolulu, HI
January 2018 to May 2019
Skills
• Office experience
• HIPAA
• Medical Office Experience
• Exam Writer
• Windows
• Medical Terminology
• Data Entry
• Phone answering
• 10 key typing
• Computer literacy
• Clerical experience
• Sales Experience (10+ years)
• Multitasking
• Greeting customers
• Word Processing
• Customer Service
• Typing
• Adobe Acrobat
• Patient interaction
• Valet Parking
• Bus Driving
• Scheduler
• Billing
• Front Desk
• EMR Systems
• Computer operation
• OfficeMate
• Outlook
• Medical Scheduling
• Phone communication
• Communication skills (10+ years)
• Medical Records
• Insurance Verification
• Cash Handling
• Microsoft Excel
• Medical records
• Customer service
• Google Docs
• Microsoft Office
• Inventory
• Client interaction via phone calls
• Microsoft Word
• Administrative experience within healthcare
• Pharmacy
• Pharmacy Technician Experience
• Attention to detail
• Phone etiquette
Certifications and Licenses
Driver's License
LMFT
Additional Information
Skills:
Pharmacy
• Compounded, dispensed, and packaged medication under the direction of the on-duty pharmacist
• Inputted prescription and customer information into the computer system accurately
• Counted, poured and retrieved legend drugs for prescription filling
• Returned prescription drugs to stock at appropriate intervals
• Determined type of substance, strength, dosage, and quantity to be dispensed in accordance with accepted practice and pharmacy standard operating procedures
• Matched prescriptions with labels, selected proper drug and quantity to be dispensed, filled containers, applied labels and presented completed product to pharmacist for checking
• Kept medications in pharmacy well organized
• Maintained a safe and clean pharmacy by complying with procedures, rules, and regulations
• Complied with HIPAA laws and regulations to maintain patient confidentiality