Multi-Skilled Office & IT Support Professional
Resume:
Zulfiqar Hyder
Office Cordinator
Princeton, NJ 08540
****************@*****.***
Objective
Detail-oriented professional with experience in IT support, office management, and marketing seeking a office position. Known for strong customer service, problem-solving, accuracy with financial records, and handling confidential information. Experienced in managing office operations, supporting clients, and maintaining organized financial and administrative systems. In additionhave the ability troubleshooting computer issues, creating user profiles and managing permissions, tracking inventory, receiving inbound and making outbound calls
Experience
Lozier Inc/ I
2017 – Current
- Sent out annual review reminder through email
- Created Appointment on outlook Calendars, and set up Teams meeting
- Filing Vendors Invoices
- Scanned documents
- Faxed documents
-General Office Management
- Documented standard procedure
- Customer Service
-Cash Handling & Payment Processing
-Data Entry & Record Accuracy
-Office Administration
-Problem Solving
-Microsoft Office & Business Software
- Adobe
- Confidential Information Management
- Communication & Client Support
- Worked on invoices
- Submitted employees Time sheet
- Receive inbound and make outbound calls to clients
-Worked on Power point
- Worked on Proposals
User Management
- Share Point
- Added user License on Office 365
- Assisted user on Office 365
- Adding and deleting users in the system
- Create email addresses for user on employer domain
- Setup and manage permissions on Microsoft Outlook
- Create users on cloud and setup permissions using Egnyte
- Setup user profiles and login passwords on the computer
- Configure cell phones with outlook and enable authenticator
‘ - Configure Access point to enable WIFI for users
- Create FTP
Office Software and Hardware Management
- Configure Firewall
- Administer licenses for Office and Adobe
- Maintain a log for the licenses used at the office
- Setup cameras for virtual meeting
- Configure printers and scanners for users
- Maintain an itemized inventory list
- Reimage computers, replace disk drives, setup SSD (internal memory)
Data Management
- Retrieve data from cloud using OneDrive
- Scan and archive data
- Compress large files
- Migrate data
- Setup and maintenance of the Shared Drive
Created Slides
- Setup external cameras on the desktops
- Setup Computers, dual monitors, portable, network printers, scanners
- Troubleshoot computer issues.
- Troubleshoot Landline Phones
- Help higher management on various issues as needed
HAKS/ATANE Consulting/ IT Help Desk Technician
2007 - 2017
-Created HAKS Marketing Proposal 2007-2009
- Created emails for users.
- Setup Permissions on Microsoft outlook
- Setup user profiles and created login passwords on user desktops, also deleted obsolete user profiles
- Configured user cell phones, and enabled authenticator
- Configured Access point in order for users to be able to use WIFI, also configured Firewall, and setup switch and Hub.
- Assisted users in retrieving data from the cloud when accidentally deleted by the user.
- Setup cameras for Virtual meeting
- Compressed large files by using FTP, and configured printers and scanners.
- Other duties involved Reimaging computers, replacing disk drives, increasing memory capacity, migrating data from outlook, and desktop.
Sallie Mae Loan Coordinator
-2003 -2007
Assisted Clients with student Loans
Education
Canisius College
Buffalo, NY
B.S in Management Information Systems
Associates in Retail Marketing
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