Technology Strategy & Transformation Leader

ERICA BROWN

IT Consultant Business Analyst Product Owner Technology Transformation Leader AI Strategist 27+ Years of Experience Driving Technology Solutions Across Financial Services, Government, Healthcare & Enterprise Systems

Birmingham, AL ************@*****.*** 205-***-**** EXECUTIVE SUMMARY

I am a seasoned IT consultant with over 27 years

of experience leading technological initiatives

that strengthen operational efficiency, streamline business processes, and deliver measurable

outcomes. My expertise spans business analysis,

product ownership, quality assurance, software

development lifecycle, and enterprise-level

systems across industries such as Financial

Services, Retirement Services, Government,

Healthcare, Education, and Utilities and AI

Strategist

I excel at turning complex business challenges

into clear requirements, building trusted

partnerships with stakeholders, and guiding

teams through Agile, SAFe, and Waterfall

environments. My approach is strategic,

relationship-driven, and

execution-focused—ensuring every project

aligns with business goals and delivers

sustainable value.

CORE COMPETENCIES

Business Analysis • Product Ownership •

Requirements Management • Stakeholder

Engagement • Process Optimization • Testing

Strategy • SDLC • SAFe • Agile • Waterfall • AI

Strategy

JIRA • Azure DevOps • Confluence • Visio •

SharePoint • Omni Suite • Documentum •

AutoCAD • Test Planning • Data Analysis

Enterprise Problem-Solving • Executive

Communication • Training & Development •

Documentation Excellence •

Cross-Functional Collaboration • Operational

Efficiency • Change Management

PROFESSIONAL EXPERIENCE

CGI – IT Consultant (2022–2025)

Power Delivery (2025) – Business

Analyst

- Drove MVP scope definition and

requirements documentation.

- Led client sessions, strengthening

relationships and expanding SOW.

First Horizon (2025) – Business Analyst

- Defined test data requirements for

application conversion.

- Facilitated stakeholder alignment

using SAFe practices.

LAMP (2024–2025) – Business Analyst

/ Product Owner

- Led requirements gathering for

application modernization.

- Managed DevOps work items and

supported testing cycles.

Smart Start / Builders Connect (2023) –

Business Analyst / Product Owner

- Refined processes, gathered

requirements, and streamlined

communication.

Meter Hound (2022–2023) – Business

Analyst / QA

- Translated business needs into user

stories and test coverage strategies.

Power Secure, eVal (2022) – Business

Analyst

- Prioritized and translated business

goals into clear requirements.

ADDITIONAL EXPERIENCE

Erica Brown Consulting –

Pandemic Virtual Transition

Specialist (2020–2022)

Fountain Group – Defined Benefits

Analyst IV (2019–2021)

Solomon Edwards – Project

Consultant (2019)

Enterprise Iron –

Business/Quality Analyst (2018)

BBVA Compass Bank – Business

Analyst (2016–2017)

SunGard – Senior Consultant

(2008–2015)

Southern Nuclear – Imaging

Specialist Consultant

(2007–2008)

EDUCATION

Master of Science, Information & Engineering

Management – UAB

Bachelor of Science, Computer

Science – Birmingham-Southern

College

CERTIFICATIONS

SAFe 6 Agilist • SAFe Product

Owner/PM • ICAgile AI

Professional • Toastmasters CC &

CL • SunGard Consultant

Certification

INDUSTRY EXPERIENCE

Financial Services • Retirement

Services • Healthcare •

Government • Utilities • Media •

Cosmetics • Education

TECHNOLOGY STACK

Azure DevOps • JIRA • Confluence

• SharePoint • Visio • Omni Suite •

Documentum • AutoCAD • MS

Office Suite

ON THE BOARD OF

Board Advisor, Integrity Bible

Church

Board Advisor, Debrah Dancy

Ministries

Contact this candidate