Project manager, business development

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NOMASWAZI MTSHIBE

Postal Address: * Brackley Street, Abbotsford, East London, 5400

Contact No: 073-***-****

Email: ************@*****.***

EDUCATION

• Master Of Business Administration (MBA), Nelson Mandela Metropolitan University

(NMMU Graduate School of Business), 2011- 2013

• Btech: Information Technology, Cape Peninsula University of Technology (formerly Cape Technikon), 2006 - 2007

• National Diploma: Information Technology, Cape Peninsula University of Technology (formerly, Cape Technikon), 2003 – 2005 WORK EXPERIENCE

Maternity Recess, June 2018 – Present

Eastern Cape Provincial Arts And Culture Council (ECPACC): Film Office Manager June 2012– May 2018

• Identify and establish public and private sector partnerships that are geared at supporting ECPACC’s pursuit of its mandate, goals and objectives;

• Lobby funding and partnerships, and facilitate the signing of MOU’s with industry stakeholders, municipalities, government departments and public entities;

• Project manage implementation of signed MOU’s and contracts with stakeholders eg. municipalities, government departments, SETA’s and academic and research institutions, and the appropriate reporting thereof;

• Develop an Operational Plan to direct and coordinate, support, monitor and evaluate the province’s film operations in line with the ECPACC mandate and organisational strategy;

• Conduct regular annual budget reviews and monitor the budget of the Eastern Cape Film Office;

• Render support to local, district and metropolitan municipalities on the provision of financial and non-financial services to SMME’s in the sector, with particular focus on the underserved areas;

• Establish and monitor training and development programmes for film SMME’s, including funding and bursaries allocations to previously disadvantaged individuals;

• Facilitate and manage the research, development and finalization of the Eastern Cape film policy, strategy, and sector plans;

• Identify training needs and monitor implementation of strategies for filmmakers to enhance their artistic talents into viable businesses;

• Proactively cooperate with relevant stakeholders to further improve productivity, provide industry satisfaction and implement the film strategy;

• Institutional arrangements for the establishment of the Eastern Cape Film Commission;

• Manage the promotion of the Eastern Cape as a film tourism destination;

• Take overall responsibility for the day-to-day management of the Eastern Cape Film Office and submit comprehensive quarterly reports in line with the budget and entity policy decisions;

• Procurement of resources in line with the PFMA and allocated budget. 2

Eastern Cape Information Technology Initiative (ECITI): Business Development Manager, August 2010 – May 2012

• Develop, implement and monitor initiatives appropriate for SMME incubation and service offerings to address client-entrepreneurs’ needs;

• Develop, sign and implement SLA’s to facilitate the development of start-up businesses in the ICT and Film industries, as well as succession plans for incubate graduates;

• Identify and secure suitable entrepreneurs for ECITI’s incubation programme, as well as manage retention processes;

• Lead collaborations and partnerships with research organizations and educational institutions;

• Identify and develop business opportunities for ECITI and client-entrepreneurs, and further manage implementation of MOU’s;

• Ensure the development and maintenance of ECITI’s ICT infrastructure;

• Monitor the effectiveness and success of ECITI SMME development programmes to achieve provincial socio-economic development;

• Develop and execute business development strategies and plans to ensure the growth of profit and client base of SMME’s;

• Maintenance and management of facilities to ensure reliable, secure and proper access to the ICT system;

• Manage service providers to ensure quality service and value for money;

• Project manage industry related projects for ECITI and its SMME’s to optimize job creation potential;

• Manage the incubation programme to ensure that the throughput rate of client- entrepreneurs and the number of graduates per year is in line with the targets set;

• Manage ECITI resources, budget and client innovations optimally to support programme objectives;

• Optimize the profitability of ECITI SMME’s and provide mentorship to grow their businesses by providing a secure stable environment with a given customer base through the analysis of monthly profit/loss reports, provision of strategic advice and quarterly forecasts;

• Develop and secure partnerships with public and private sector stakeholders in the ICT and Film industries.

Walter Sisulu University (Queenstown Health Resource Centre): ICT Technician And Functions Support Assistant - June 2009 – July 2010

• Maintenance and upgrading of the ICT system and equipment to ensure smooth running of the Health Resources Centre;

• IT infrastructure management and end user technical support;

• Trouble shooting and controlling access to the system;

• Daily backup, recording and analysis of data;

• Daily check-up and monitoring of ISDN and ADSL lines;

• Facilitate and manage all IT related projects;

• Serve as back-up to Events Coordinator;

• Ensure the setup and provision of reliable VC equipment for events and meetings, as well as adherence to IT related security measures;

• Hardware and software installations and configurations;

• Hardware, software audits and IT stock taking.

ARIVIA.KOM (As service provider for Eskom): Support Analyst - February 2009 – May 2009

• IT security support and user setup;

• Making cables for connectivity, printer networking, repairs and installation;

• System installation, upgrading and maintenance of applications;

• Computer and printer repairs and Networking;

• Desktop imaging.

3

DEPARTMENT OF EDUCATION: Computer Technician Trainee - October – December 2008

• IT security support: Removing viruses, installing service packs and maintenance of applications and IT infrastructure;

• Internet and Email setup, new user creations, setup and technical support;

• Password reset;

• System installation and upgrading, Install BAS, PERSAL, and LOGIS;

• Activating Windows XP, office XP etc;

• Computer repairs, printer repairs and networking. DIMENSION DATA: Resource Management Co-Ordinator - May 2007 – September 2008

• Helpdesk management - call logging/call tracking and workflow management;

• Accountable for effective, detailed and accurate Marval logging and data capturing, as per Call Logging and Workflow procedures;

• Timesheet administration;

• Liaising with 3rd parties and customers regarding downtime and hardware availability. VODACOM (PTY) LTD: Trainee Administrator: Application Support - December 2006 – March 2007

• Provide 1st level billing application support to ensure 24 X 7 availability of the billing applications;

• Perform daily checks/controls to prevent production problems and/or service level breaches;

• Accurately execute month end procedures;

• Manage calls, incidents and problems using the relevant fault management tool;

• Deployment and maintenance of IS applcations;

• Administer and manage change control requests;

• Update operational documentation.

REFERENCES

AVAILABLE ON REQUEST

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