DINESHIA MARSHALL
EXPERTISE
Typing Speed ** WPM
Remote Customer Service
Call Documentation (CRM
Tools)
Alphanumeric & 10-Key Data
Entry
Time Management &
Productivity
Microsoft Office & Call Center
Software
Data Entry
HIPAA Compliance & Data
Privacy
Problem Solving
Remote Work Proficiency
Healthcare & Insurance Support
Team Player
Flexibility
Time Management
Excellent communication
Flexible
Quick thinker
Adaptability
Problem solving
EDUCATION
High School Diploma
WORK EXPERIENCE
Remote Data Entry Specialist 03/2023 to Current
Ceva Logistics
• Accurately entered and maintained large volumes of customer and account data using Salesforce and Zendesk
• Ensured data integrity and consistency by verifying, cross- referencing, and updating records regularly
• Generated detailed reports for internal use, streamlining teamwork flows and supporting business decisions
• Identified and corrected discrepancies in data, reducing reporting errors by 20%
• Performed high-volume data entry of orders, transactions, and customer records with 98% accuracy
Data Entry Clerk 11/2019 to 02/2023
Staff Mark
• Managed and updated digital files and databases in line with quality control standards
• Cross-referenced client information from scanned documents and online databases
• Executed high-volume, back-end data processing for order entries, billing information, and client records in a cloud-based system
• Utilized tools such as Google Sheets, Excel, and proprietary platforms to input and clean structured data
• Demonstrated strong keyboarding skills (10,ooo +KPH) and advanced typing accuracy in fast-paced remote work conditions
• Supported weekly performance reporting by extracting and consolidating raw data into clean usable datasets
• Recognized for consistency and quality- maintained error rates below 2% throughout duration of contract
• Adhered to strict deadlines while maintaining quality standards and confidentiality
• Handled sensitive patient information with HIPAA compliance
• Transferred information from claim forms into proprietary systems
• Maintained digital filing systems and updated spreadsheets for internal reporting Detailed-oriented and highly dependable Data Entry Specialist with 5+ years of experience in a fast-paced, accuracy-driven roles within finance, fraud management, and claims and healthcare. Skilled in entering large volumes of sensitive data with precision, conducting document reviews, and maintaining compliance with regulatory standards.
*************@*****.***
Atlanta, GA 30349