Dynamic Restaurant Manager with Sales & Compliance Expertise
Resume:
CLAIRE
BURNSED
RESTAURANT MANAGER
*************@*****.*** 706-***-****
Newnan, Georgia 30263
Cracker Barrel - Restaurant Manager
Athens, Georgia • 05/2017 - Present
IHS of Roswell - Director of Admissions
Roswell, Georgia • 01/2000 - 07/2009
EXPERIENCE
Recruited, trained, evaluated, scheduled and supervised all restaurant personnel.
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Greeted guests at tables and attended to guest needs to promote customer service and satisfaction.
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Interviewed, hired and provided orientation and on-boarding training to new associates.
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Ensured compliance with all applicable federal, state, local laws and regulations regarding food safety, sanitation and labor practices.
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Monitored sales reports regularly to identify trends and placed orders for food and supplies.
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Managed payroll records accurately ensuring timely payment of wages.
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Organized and conducted pre-shift meetings to review specials, menu changes, and house counts.
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• Supervised sales generation and year-on-year profit growth.
• Counted money and made bank deposits.
Monitored food preparation and presentation to enforce adherence to portion sizes and quality standards.
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Established and enforced nutritional standards for dining establishments, based on accepted industry standards.
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Scheduled use of facilities and catering services for events such as banquets and receptions and negotiated details of arrangements with clients.
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Developed and implemented effective marketing strategies to increase admissions numbers.
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Maintained up-to-date knowledge of federal, state and institutional regulations governing admissions practices.
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Dynamic Restaurant Manager at
Cracker Barrel with a proven sales
record and expertise in staff
management. Skilled in catering
coordination and health code
compliance, I successfully led
teams to enhance customer
satisfaction and achieve
year-on-year profit growth.
Committed to training and
onboarding, fostering a positive
work environment.
PROFESSIONAL
SUMMARY
Dekalb College
Lawrenceville, Ga. • 05/1997
Associate in Science (A.S.):
Business
EDUCATION
SKILLS
• Staff management
Point of sale (POS) system
operation
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• Catering coordination
• Employee retention
• Proven sales record
• Purchasing and cost control
• Labor and food cost control
• Safe food handling
• Training and onboarding
• Health code compliance
Open Fayetteville Imaging Center - Front Office Supervisor Fayetteville, Georgia • 07/1994 - 12/1999
Organized faciliry tours, open houses and other recruitment events.
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• Created and managed a budget for the admissions department.
• Managed and met enrollment goals.
Served as a liaison between the Admissions Office and other departments.
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Performed outreach activities in local hospitals and assisted living facilities to increase awareness of the space our facility had available.
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Assessed applicant qualifications and worked with nursing staff to ensure we could meet the needs of the potential resident.
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• Insurance verification and precertification.
• Billing and coding.
Supervised staff members, providing guidance and support when needed.
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Monitored staff attendance and ensured compliance with company policies.
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Scheduled patient appointments, tests, and procedures in computerized scheduling system.
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Responded promptly to phone inquiries from patients, providing information in a courteous manner. Assisted in the recruiting, hiring, training, and scheduling of front office personnel.
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Communicated verbally and in writing to provide clear direction to staff.
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