Friendly Clinic Office Assistant with 10 Years Experience

Brandy Wells

Mize, MS ***** 601-***-**** *******@*******.*** WWW: Bold Profile

Friendly Clinic Office Assistant with a passion for children. Skilled in 10 years experience of customer satisfaction through appropriate interactions and responsiveness to customer needs.

• Organization skills • Time management

• Telephone skills • Data entry

• Appointment scheduling • Greeting and seating clients

• Data inputting • Office administration

• Mail handling • Multi-line telephone operation

• Front desk operations • Office supply inventory control

• Customer service • Microsoft office

• Payment processing

Receptionist/Office Clerk, 11/2018 - 08/2025

Magee After Hours – Magee, MS

• Demonstrated ability to interact with customers in a friendly and professional manner.

• Excellent communication skills with the ability to listen carefully and respond effectively to guests' needs. Office Assistant, 06/2014 - 10/2018

Pediatric Clinic – Magee, MS

Conducted regular rounds within the unit to assess patient safety protocols, quality assurance initiatives, and overall performance of clinical staff.

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• Scheduled patients testing and treatment with multiple doctors offices, followed up for timely reports. Applied payments and adjustment to patients accounts, processed deposits and maintained accurate record all payment received.

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Professional Summary

Skills

EXPERIENCE

• Maintained strict confidentiality and HIPPA and OSHA certified.

• Moved patients through appointments as scheduled.

• Received patient insurance or cash payments, recoded them, and provided receipts to patients.

• Collected all copays and payments using Allscripts, scheduled appointments as needed.

• Responded and complied to request for information, completed clerical dates as assigned.

• Worked as a team with nurses' station and medical records.

• Faxed, copied, and scanned appropriate documents and operated a multi-line phone system. Gathered new patient information visit by having them fill out forms and handled all incoming and outgoing mail.

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Receptionist, 01/2008 - 06/2014

Receptionist – Magee, MS

• Greeted visitors warmly and ensured they had a positive experience.

• Handled cash and credit card payments with accuracy.

• Answered phones professionally in accordance with organizational protocols. Cashier/Service Desk, 02/1999 - 11/2004

Walmart – Magee, MS

• Worked with coworkers to complete tasks.

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Responded quickly to meet customer needs and resolve problems. Medical Billing & Coding, 01/2026

Colin Community College - Mendenhall, MS

GED: 07/2024

Cornerstone Christian School - Florida City, FL

Education

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