Hard-working Customer Service Professional with 15+ Years Experience

Cadenna Anderson

Kansas City, MO ***** +1-816-***-**** *******************@*****.***

Willing to relocate: Anywhere

Work Experience

Board certified autism technician

C.a.r.d. Kansas City, MO

Present

Medical Assistant

Green Key Resources Grandview, MO

July 2020 to Present

Medical Assistant and Phlebotomist

All Medical Staffing Missouri

February 2020 to Present

Phlebotomist/Lab Tech/Scrub Tech

PRIDE HEALTH CARE Kansas City, MO

January 2020 to Present

Piercing artist

Shades of Guage

August 2009 to Present

Provide safe and efficient body

Modifications

Bartender

Up Down Arcade Bar Kansas City, MO

Lead Bartender/Bar Manager

Harrahs Casino and Hotel Kansas City, MO

January 2020 to August 2023

Apc

Home Care and Hospice Independence, MO

February 2018 to December 2019

home care aid

Direct Support Professional

Humane Society Riverdale, GA

January 2016 to March 2016

Phlebotomist/Patient Care Technician

Marion county environmental health department Riverdale, GA July 2014 to December 2015

Collect urine sample capillary stick vital signs perform venipuncture provide resources and follow ups Phlebotomist Supervisor

University medical center Phoenix, AZ

April 2010 to September 2014

Perform venipuncture on various patients assist dentist with various procedures reception daily corresponding Float Phleb/DT/Supe.

Biomat Plasma Center Phoenix, AZ

March 2009 to June 2014

calibtrate machines daily, set up machines, venipunture, disconnects. Caregiver

Adult Home Care

January 2012 to January 2013

stigma care, respite, correspondence, daily cleaning, personal care childcare provider/ Camp team lead

YMCA

October 2009 to December 2011

Education

Forensic Science (Associate's degree)

Kckcc

pharmacis (associates in science)

mcckc

August 2018 to February 2022

Upper secondary education

Ged

Mary riggs

Skills

Automation retail sales Account management Patient monitoring Anatomy Knowledge Data collection Mobile devices Report preparation Numeracy ATS Hospital Experience Configuration management Mentoring Process improvement Risk mitigation strategy implementation Health insurance verification via manual review Butterfly needle venipuncture Nutrition Instant messaging app Hospitality Windows Electronic health records (EHR) management Technical support Blood sampling Software troubleshooting Report writing HIPAA Front Desk Prospecting Zendesk Phone reception Food safety Blood collection tubes Serving Medical Imaging EMR Medicare stars Microsoft Word Working with children with autism spectrum disorder (ASD) Phone call management Research Triage Inpatient Chronic disease management Vehicle inspections ASME codes & standards Sonography Typing Negotiation Food service management Interviewing Adobe Acrobat First aid Emergency scheduling Injections Stakeholder relationship building Maintaining an organized workspace Scheduling VPN Kitchen management Hospital experience Live chat Wine knowledge CRM software Medical office experience Flexibility AutoCAD Medicare Insurance prior authorization Interpersonal skills Working on construction projects Employment & labor law Customer service Nursing Medical Terminology Medical scheduling Social media analysis Recruiting Working with children Restaurant management Phone triage Time management Patient interaction Sales negotiation Multitasking EKG Systems & applications support Data analytics Insurance verification AI Hospice Care Office experience Schedule management Administrative experience Patient personal care assistance Critical Care Experience Property leasing Microsoft Outlook Microsoft Access Clinical trials Data extraction Corrections facility medical clinic Caregiving GIS Experience Administering Injections Property management Beer knowledge Microsoft Teams Stocking Internal recruiting Collecting samples for laboratory testing Customer inquiry handling Google Drive Google Suite Customer communication Ophthalmology Guest relations Medical laboratory work EEG IT macOS Clinic experience Objection handling (sales technique) Phlebotomist Organizational skills POS Computer operation Analysis skills Fair Housing regulations Maintaining patient confidentiality Janitorial experience Client interaction via phone calls Content creation Dispatch software communication Customer segmentation Home Care Multi-line phone systems Retail math Productivity software Culinary experience Powerpoint, Collaborating with government agencies Patient observation Appointment scheduling Dental office experience Vendor relationship building Medication Administration Spirits experience Phone etiquette Basic math Entrepreneurship CPR Certified Financial management Customer relationship building Cocktail experience Athenahealth Centrifuge Bar cleaning Teamwork Attention to detail Task prioritization Public utility experience Calendar management Casino Venipuncture Accounts payable Word processing Specimen collection / processing Telehealth experience Vital Signs Business requirements iOS Bank experience Laboratory Experience Order entry Conducting sales calls Financial services Patient Care Sales Zoom Tax experience CAD Pricing Microsoft Excel Accounting Acting Medical Records Data management Performing regular vehicle safety checks Marketing Phone communication Clean workspace maintenance Decision making Crisis management Social media management Cleaning System administration Budgeting Phlebotomy Social media content Documentation review Customer support SaaS Safe work practices Managing customer accounts Legal administrative experience Field sales Social media platforms Writing skills Athena Territory sales Restaurant experience Manufacturing Bar supply restocking Technical Proficiency Marketing analytics Food management Cooking Teaching Experience Generative AI Client services Transportation planning Hematology Data-driven decision making Commercial insurance knowledge Dispatching Achieving HIPAA compliance Bartending Experience with individuals with mental health conditions Achieving sales targets Slack Database software proficiency De-escalation techniques Patient consultations Record keeping Languages

English

Certifications and Licenses

Crafters license

Present

Enables me to do piercings and tattoos

Certified Phlebotomy Technician

Board Certified Behavior Therapist

BLS Certification

Bloodborne Pathogens

May 2017 to May 2023

CPR/First Aid

May 2017 to May 2023

Basic first aid

Phlebotomy

July 2009 to August 2019

Donor support technician

March 2009 to 2019

Cosmetology

February 2017 to February 2018

Licensed to do hair

TIPS

Driver's License

BCaBA

Substitute Teaching Certification

Licensed Behavior Analyst

BCBA

Securities Industry Essentials

Certified Behavioral Health Technician

RBT Certification

Certified Home Health Aide

Motorcycle License

EFDA Certification

X-Ray Certification

Radiology Certification

State Tested Nursing Assistant

Pallet Jack Certification

Forklift Certification

LSW

LMSW

LICSW

Property & Casualty License

Certified Coding Specialist

Certified Professional Coder

RHIT

CNA

BC/BE Family Medicine

Medical License

BC/BE Internal Medicine

Food Handler Certification

LMFT

Licensed Clinical Social Worker

LPC

LPN

Certified Medical Assistant

RN License

Teaching Certification

Additional Information

Authorized to work in the US for any employer

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