Operations & Workplace Coordination Leader

Vanezia Gonzalez-Sarmiento

Chicago, IL *****

+1-773-***-**** ********@*****.*** WWW: Bold Profile

Professional Summary

Operations and workplace coordination professional with 25+ years of experience supporting hospital operations in Chicago. Skilled in managing office workflows, coordinating vendors, supporting staff onboarding, and maintaining efficient workplace systems in fast-paced environments. Known for strengthening communication across teams, improving operational processes, and creating welcoming environments for employees and visitors. Bilingual in English and Spanish with a strong commitment to supporting organizations that serve and strengthen communities.

Core Competencies

Facilities Coordination

Office Operations Management

Workplace Logistics & Scheduling

Vendor & Contractor Coordination

Microsoft Office (Excel, Word, Outlook)

Onboarding, Coaching, Training and Development

Administrative Process Improvement

Event & Meeting Coordination

Staff Communication, Engagement

Human resources management

Inventory & Budget Monitoring

Bilingual English / Spanish

Professional Experience

11/1997 to 10/2023

Associate Director

Compass Group - Saint Joseph Hospital-Chicago – Chicago, IL

Operations role supporting workplace logistics, staff coordination, and service delivery within a large hospital environment.

Coordinated daily operational workflows supporting hospital leadership and service teams in a fast-paced healthcare environment

Served as liaison between leadership, staff, vendors, and hospital departments to maintain smooth communication and operational continuity

Managed workplace logistics including scheduling coordination, administrative processes, and operational supply inventory

Assisted leadership with financial reporting preparation by gathering operational data and supporting monthly reporting processes

Coordinated onboarding logistics for new employees including orientation scheduling, documentation preparation, and training support

Maintained vendor relationships and coordinated supply deliveries to ensure consistent operational readiness

Organized employee recognition initiatives and internal workplace events that strengthened team morale and engagement

Managed high-volume communications across staff and external stakeholders while maintaining rapid response times

Coordinated meeting logistics and special events supporting hospital leadership and departmental teams

Implemented improved documentation and filing systems that streamlined operational recordkeeping and improved efficiency

Coordinated operational needs across multiple departments including facilities teams, leadership, and service staff to maintain smooth daily operations

Collaborated with facilities teams and service providers to maintain a safe, organized, and welcoming workplace environment

Ensured compliance with workplace health and safety standards consistent with hospital operational protocols

Assisted in the preparation of financial reports by gathering data, performing calculations, and provided months data from department

06/1994 to 07/1997

Sales Associate & Photographer

Jostens Photography Studio – Chicago, IL

Coordinated photography sessions to enhance client experience and ensure effective setup for high school events, including games, homecoming, prom, and senior graduate sessions.

Oversaw cash transactions and photo order fulfillment, strictly adhering to company policies to guarantee accuracy in all financial dealings.

Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store or event environment.

Photographed significant moments at multiple Illinois venues to create yearbook photos, special school events and graduation photos for students.

Education

05/1994

High school diploma: Accounting And Finance

Thomas Kelly College Prep. High School - Chicago, IL

Professional Development, Certifications & License

Professional Development

Latinos in Finance (LIF) Workforce Training Program

Customer Service (CS) Workforce Training Program

PODER – Chicago

Completed professional development training focused on workplace communication, financial services fundamentals, and career readiness.

Certifications & Licenses

Managers Food Safe Serv

October 2023 to September 2027

Food Handler Certification

ServSafe

Languages

Spanish - Fluent

Native or Bilingual

#HRJ#30275518-184e-412e-91f5-3be3ff188dd3#

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