Global Logistics and Import Specialist
Resume:
April Salinas
Tyrone, Ga ***90
*****.***********@*****.***
1
SKILLS AND ABILITIES
●20 years in shipping industry to include
import/export of air, ocean import; both FCL & LCL and domestic rail freight, and inside sales
● Ability to build and maintain strong relationships with clients using superior customer service
● Excellent communication skill involving rate
negotiations, maintains customer profiles &
coordinates with sales representatives.
● Exceptional team player with intuitive ability to contribute effectively to accomplish mission
● Exceptional ability to work independently
● Excellent organizational and research skills
●Ability to multitask and prioritize duties to
maximize effectiveness
● Proficient in the use of Microsoft Office Suite to include Word, Excel, Outlook.
● Shipping related software to include FreightPac, AS400, Kayak, Control, Citrix, Cargowise
● Excellent ability to grasp new concepts and eager to learn
●Firm understanding of TSA/DOT shipping
guidelines
EMPLOYMENT HISTORY
NTG Air & Ocean USA May 2021 - January 2022
Import Customer Service Rep
In charge of all import operations within the company. Worked with sales team to streamline pricing utilized for our import shipments, as well as improve profit margins for our larger accounts. As NTG was new in the international freight market, I was able to assist with implementing processes to better the customer service experience and decrease typical errors such as demurrage, unnecessary waiting time, and the like. Rhenus Freight Logistics October 2020 - May 2021
Import Specialist
Responsible for receiving, review, and process import documentation for accounts; Ensure documentation is accurately processed, distributed, and released to carrier, customers and agents in a timely manner; Obtain and create quotes for shipments and source best method of transportation; Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required. Communicate with overseas agents to ensure proper pre-alerts and documentation; Track and trace shipment and provide updates to clients and sales; Maintain shipment files and ensure billing is completed within a timely fashion. Agility Logistics, Atlanta GA March 2017 - December 2019 Entry Writer
Took control of the CFS logs; making sure all required documents were accounted for in requirements with customs and auditing purposes, filed all ocean import ISF's, processed customs entries for multiple accounts, prepared documents for bond transfers and dispatched cargo, completed all invoicing and followed SOP's. Air Export
Processed HAWB's for Atlanta's most valued client for GE, made sure to follow all SOP's or spot quotes for each destination and made sure rates were current and accurate. Lynden International, Atlanta, GA September 2013 - March 2017 International Agent
Handles all aspects of customer service for international import/export shipments. Daily coordinating movement of freight, including determining routing to meet customers economic and time requirements. Negotiating rates & services and securing spot quotes with carries to increase profits and reduce customer costs. Communicates directly with customers and agents overseas by maintaining a professional image and insuring quality service. Analyze current market to ensure competitive rates and profitability. Ensure invoicing of customers is accurate to quoted & contractual obligations and approve invoices for payment.
April Salinas
205 Valley View Dr.
Tyrone, Ga 30290
*****.***********@*****.***
2
AIR MENZIES INTERNATIONAL, ATLANTA, GA April 2010 – December 2012 Inside sales / Operations
Handled incoming sales calls and email requests for quotes. Obtain pending project quotes for new customers, negotiate rates with customers and airlines, spot quotes for general and express cargo, maintains and updates all international rates, updated Fuel Security Charge spreadsheets, assists in preparation of sales reports, created all domestic bill of lading, made bookings with the airlines. M2 TRANSPORT, ATLANTA BRANCH December 2007 – August 2009 Domestic Broker
Responsible for inside sales and creating custom profiles. Solid negotiating rates in ocean, air, rail & truck freight service. Responsible for qualifying carriers, obtaining rate agreements, and approving spot request. Communicated with customers to provide solutions to their problems. Additional responsibilities include tracking shipments, soliciting truck load, coordinating pickup and delivery schedule, and resolving discrepancies. UTI, ATLANTA, GA September 2006 – September 2007
Import Specialist
Responsible for import traffic, both air and ocean (LCL & FCL), dispatching cargo, paying freight charges, preparing arrival notices for brokers, handle 3 major corporate accounts for air and ocean. Air and ocean customs brokerage – clearance of cargo, invoicing and delivery to customers. UPS SUPPLY CHAIN SOLUTIONS, FOREST PARK, GA March 2003 – September 2006 Import Analyst
Process customs entries for multiple clients including 85% of Suzuyo accounts. Prepare all necessary paperwork to secure customs release. Responsible for customer service, data entry, maintaining file notes and following client’s standard operating procedures. Interact daily with customs, clients, steamship lines and airlines. Air Export Operations
Inform unknown shippers on export rules and regulations. Preparing transportation documents including airway bills, commercial invoices, packing lists, security endorsements and certificates of origin. Arranging international air transportation. Schedule pickups. Confirm on board & deliveries. REFERENCES AVAILABLE UPON REQUEST
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